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  1. hawkflorida

    DGH Port/DN status

    Thanks,
  2. hawkflorida

    DGH Port/DN status

    A customer would like to have this ability. Is there a way of showing the DGH "port" status of a digital phone port on the DGH GW other than active sets that are shown in the operator panel? Though the OP doesn't actually show the ports.
  3. hawkflorida

    Polycom VVX Paging on UCX

    Thanks ucxguy
  4. hawkflorida

    Polycom VVX Paging on UCX

    The system is a UCX50e (sw 4.5). Can you have paging groups where the group members are Polycom VVX telephones?
  5. hawkflorida

    eMetrotel Forum

    I'm looking forward to hearing more concerning eMetrotel. :)
  6. hawkflorida

    Dialing through the IPO

    Thanks TomMills, for your being of help .....
  7. hawkflorida

    Problem with BCM 450 RLS 5.0 using Auto Attendant

    When I set up a phone to Call Forward Externally from the unit it works perfectly unless you dial that extension from the Auto Attendant. I can call the DID of the phone or have someone else answer and Transfer me to the phone and it will forward with no issues. I can set up a CCR Tree in the...
  8. hawkflorida

    BCM 50 acting weird

    What is the PC IP address & subnet mask? Can you connect using Internet Explorer? If you can try downloading EM from this unit. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  9. hawkflorida

    Trunk line not working

    If you reboot the BCM50 does the problem go away? If so it is likely a patch issue. Though this would be an older sw rel of BCM50. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  10. hawkflorida

    BCM 200 V 3.7

    Have you looked into a possible line supervision issue? Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  11. hawkflorida

    Callpilot Reporting

    Reporting issue also seen on BCM, see thread 1361-1522101. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  12. hawkflorida

    Bcm 3.7 to 4.0 upgrade

    Try downloading and installing Element Manager directly from this BCM. I've seen this work. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  13. hawkflorida

    Norstar VOIP Gateway

    On one system in this set up that I am using is an upgraded BCM50 Rls1 to Rls2 and so I don't think it's the issue. Heck, I've been wrong before so I'll look into that angle. I'm beginning to think my quote is coming into play here.... I regret that I am not helping you quickly enough. In...
  14. hawkflorida

    Norstar VOIP Gateway

    The trunks on the far end(MICS and CICS) have Answer Mode set for Auto and DISA is turned off right? I know you said they work dialing back and forth to one another but I was just wondering. Can you make a desti code of 3 with an absorb of none on the BCM50 routing and 3 on the IP trunk digits...
  15. hawkflorida

    Norstar VOIP Gateway

    What are your settings in the BCM's Remote Gateway tab under Telephony Resources? Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  16. hawkflorida

    Norstar VOIP Gateway

    I've installed them on both CICS and MICS then networked to BCM400s and BCM50s. Question....You are talking about a N*VoIP GW on the CICS or MICS and then IP Trunks on the BCM, right? What is the issue? Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In...
  17. hawkflorida

    MOH Distortion on Cell Calls

    Support Dude... I totally agree on cell phone expectations and offer those same sentiments often enough myself. The explanation researched by misseditbythatmuch answered the question perfectly. I too remember the "good old days" but when a KSU is changed out with another product line and then...
  18. hawkflorida

    MOH Distortion on Cell Calls

    Thanks for the information misseditbythatmuch . That was quite helpful. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.
  19. hawkflorida

    MOH Distortion on Cell Calls

    This problem has to do with MOH distortion on cell phone calls. The units are MICS and CP. When a cell user calls into MICS the AA picks up all the recordings are fine. When the caller is put on hold there is an extreme distortion of the music. Multiple cell provider calls have been made with...
  20. hawkflorida

    8x16 combo

    Agreed, thanks "Dude"! I guess I was just curious about the readme information relating to the problem. Maybe I missed it. Consulting - If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.

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