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  1. RikRodgers

    CP on CICS

    And make sure you're connecting them to station ports, not CO ports.
  2. RikRodgers

    Voice Mail MW Indicator

    If this is your only Norstar customer, then program them as needed, and leave them happy. If not, then talk them into a Call Pilot, and give them all something they can use for a long time to come.
  3. RikRodgers

    forward extension to hunt group

    F4 70x. Yup.
  4. RikRodgers

    local link

    Look it up in a Webster dictionary. You probably won't find anything useful, just as you won't searching that term here. Describe what you're trying to acheive, and maybe we can help you.
  5. RikRodgers

    FEM capabilities

    As such, if you're using a 0x32 FEM, then yes, "daisy chaining" one fiber port is supported.
  6. RikRodgers

    Norstar Modual ICS

    To shed some light on the last posts, each card provides support for 4 lines (CO's) each. If line 1-4 are working as advertised, and kubes 5&6 are not, then the second line card is probably at issue.
  7. RikRodgers

    CP transferring calls directly to mb's

    Dasheen- cfna=6 on most, 4 on a few. Curly- I've tried a couple reboots, but not cycling the VM setting in F983. I'll try that tomorrow. If not, I'll start looking for a good price on the latest (and last) sw release. I do appreciate the tips, I was afraid I was just losing my touch and...
  8. RikRodgers

    cics AA

    The installer manual is pretty sketchy on the on-board AA. The Sys Coordinator (Admin manual) has better information on this. Feature codes are F*81x. I always have to look up which do what. Turning Sys Answer on and off, and CCR on and off are both done in config programming. I only have...
  9. RikRodgers

    warning tone

    What kind of "tone"? I wonder if there may be some funky manual forwarding in use, too. Try pressing Feature #4 when you're doing your rounds with F#984.
  10. RikRodgers

    CP transferring calls directly to mb's

    MICS 6.1, CP 100 3.1 Calls answered by Table 1 at 0 rings Caller dials extension, and is transferred directly to their mailbox without ringig their phone. CFB is none, DND and F4/F984 are not in use. Only 0 rings a phone (x24), all the rest (including x24 when dialed directly) go straight to...
  11. RikRodgers

    Buying trends

    Hometown of Obama the Messiah... you'd think you'd get a break! I don't think things are quite so grim out there. I do think, though, that if all the industry manufacturers out there are married to the voip concept, then I'm open to talks with any other electronics company who is willing to...
  12. RikRodgers

    F985 gives out b2

    Targis55, A star for an issue I haven't seen before. For so long, I've abstained from answering posts because it seemed they all repeated the last group of questions.
  13. RikRodgers

    Serial Adapter

    For you, too- Thanks. May your business prosper.
  14. RikRodgers

    Buying trends

    In Jackson, we've got centuries old businesses that have been sold VOIP packages from local "Data" guys. (Linksys, DLink, etc...) None have worked well, so they've been calling me to restore their phone service on their old systems, or a new one I'd provide, if that won't do. I'm not opposed...
  15. RikRodgers

    Serial Adapter

    Thank you, sir. How's the biz in GR?
  16. RikRodgers

    upgrading norstar cics for hunt lines

    True, all. Paulley, pay close attention to allworx's first statement. Hunting lines are a feature from the service provider. If you're talking about a call jumping to line two when line one is busy, don't do Anything to your phone system. Just call your phone company, and tell them what...
  17. RikRodgers

    Serial Adapter

    Last year, I asked the gurus here what sort of serial adapter I could pick up for a new laptop that would get me logged into Nortel equipment. Curly, I think you came up with a model that has worked well for you. I vowed to pick one up right away, and pitch my old laptop. I didn't. The last...
  18. RikRodgers

    Picks up on first ring altough set for 3 rings

    Down Dasheen's path, check under T&S to make sure the lines aren't A&R to the VM DN's.
  19. RikRodgers

    Buying trends

    This is usually our busiest time of year, but we're not usually THIS busy. Odd is the fact that ever since the announcement of the MD of the CICS and MICS, I've had a rash of requests for new phone systems. I've explained the difference between a VOIP, Hybrid, and traditional system. So far...
  20. RikRodgers

    Power Supply for Call Pilot

    And if left to their own, would cook out the CP's with them.

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