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warning tone

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cole06

Technical User
Jan 20, 2010
71
US
OK this has to be easy but I can find how to stop it ,when a call come in it will ring 2 times and the AA will answer then when the caller enters an EXT all the phone get a warning tone before the call will ring the ext that the call was directed to. this make any since?
 
Tone then rings? or tone then and call goes straight to vmail?

Things to look at aremaybe F984 (Forward to mail) is activated at that set, do F#984 to de-activate.

Also check the Transfer type in that mailbox to see if Blind or not.



=----(((((((((()----=
curlycord
 
What kind of "tone"?

I wonder if there may be some funky manual forwarding in use, too. Try pressing Feature #4 when you're doing your rounds with F#984.
 
Strange, may need to check if MOH in on tone? What is the REV. Level or what is the current software....
 
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