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Usually a ports issue. Either you don't have all the necessary ports open or you have a SIP-Alg (or SIP helper) on a router or switch enabled and that will also cause a problem look at any managed switch to check and your router and disable them if need be. Are you routing via a proxy or direct...

Ubiquiti ERPoe-5 doesn't seem to support any broadband except maybe VDSL....so you should be OK. problems with throughput reported when bridging the ports to make it sork for FTTC though.

That isn't PoE on the network ports though.....according to the specs on the link.

Nah just get a 5 port PoE switch and use that. I have never seen a BB router with PoE ports. Draytek are supposed to have one but I understand its about £700....gulp.

Its a client error as reported in the trace 488 points to a codec error from the ATA to the SIP provider. Can't tell you how to do that oon the Cisco though sorry. Just make sure that somewhere all the codecs that the cisco supports are enabled. Or use g729 as a start.

I was once happy working wit Mitel, but they then made it very hard for micro businesses like ourselves. I'm retired through ill health anyway and was just supporting my son. he seems to be happy with his decision to close the company (at least for the time being).

to throw the towel in. We are shutting our business as times are hard out there for small businesses like ours and the cloud is not and never has been our way. So all the best to you guys; retirement calls for me and my son is taking a new road away from self employment. I will hang around and...

I think its someone trying to log on to the web interface but failing because they are using a non supported browser such as windows 10 not in compatibility mode.

It could well be that SIP trunks are not classified, mainly, as trunks but as extensions or private rather than public. It effects SIP's in some funny ways.

Could be SIP-Alg enabled on firewall/router....

Try and use a system speed call to the toll free number (from busy/no answer) and use override toll control setting. (assuming you can do that in the SX). I just wonder if the butt set having pulled the dial tone at the dmark COR is being overidden somehow? (I am assuming a lot here BTW about...

Ah, sorry no you don't need the headset key for a bluetooth headset. No, no connection needed from module to phone.

Headset button programmed and turned on?

I would put option 125 on to both DHCP servers referenced in the helpers and see what happens (just as a test and OOH if you can).

Telnet to port 1752 (using putty or something similar) and create a file to save the output to (easy in putty) and then connect and all the smdr will be pushed out to the console and saved to the file.(up to max records)

In my ignorance I thought that was what the helper was for? I reckon CDP is interfering for some reason; but just a guess (I don't know Cisco) What address is the correct dhcp server on? Can you set a static route from the vlan10 addresses to the correct DHCP server in the switch's involved TBH...

Does the cisco have a 'helper' service on it to enable the switch to send dhcp requests to the correct lan from the voice vlan? (assuming the dhcp server is on vlan 2. (I'm not an expert BTW just a thought?)

Delayed hotline will do the same except its 5 seconds wait.

There is something deep in my memory that is saying that the system is sending that ring to let the ringdown receiving phone know that the other end has cleared.....but I might be imagining it.....

Possibly faulty phones? try replacing one to see if the problem still occurs. Solid lights on keys usually indicate that it has lost contact with the 3300 or has started a reboot sequence that has failed (borne out to some extent by your restart of switch port curing problem). Have you tried...