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Has anyone seen this issue before? I cannot find it on the avaya support site. 152738181mS PRN: Form Fail Response 152738931mS PRN: Form Fail Response What does this mean? Any solution? Thanks Jim

Tapit Tech support can walk you thru your setup in about 10 minutes. There are a couple of important factors. Delta server has to be running and you have to be able to locate the SMDR output file. Another gotcha is Tapit has about three applications that have to be left running on a PC. If...

You may already know this but make sure your Wallboard Server is up and running on your CCC server and you need the extn and server name for your login of the wallboard. Jim

Well, I had the same problem then I switched us to G711 ULAW 64K and added faststart Enanbled. between the 2 items my issues went away. Goodluck Jim

Ok I need help, I have a 3 location SCN 2 locations have a 412 and 1 location has a 406. I have setup POT 1 port on my 406 and my paging works great. I cannot get the paging to work on either of 412 locatons. I have Phone 8 module on one location and a Phone 16 module at the other. I am not...

I am running 1 FF100 and 1 FF200 on IPO 3.1(65) and both work great from an IPO perspective. The FF interface has 1 problem I am aware of. Here is the problem we have experienced. If you have enough users in the FF100 interface when you look at page 2 of your list of users the 1st user on...

Can you call between the 2 locations? SCN's work great but your setup of the IP trunks is critical.

I Have a BCM 400. We have a PRI installed and the caller ID works great on the first call. However while on the phone if you get a second call incoming the caller ID show the "extn # to prime" and doesn't display the caller ID until you answer the call. Any ideas? Jim

I have not personally used it but I beleive the Admin 3.1 (65) that was just realeased addressed some dropped call issues on the dual PRI card. Good luck

We would love a copy. jim.bahin at phoenix-cg dot com

A PRI is being used.

The benefit of full integration is powerful. One interface to manage all your communications (VM, email, Blackberry, faxes). Someday sooner than you expect we will all use unified messaging just like everyone has their own voicemail and cell phone today. Unfortunately we have struggled to...

Recently I upgraded a 403 unit from 2.1 something to 2.1(99) then 3.0(59) to 3.1(56). Since the upgrade the client has experienced calls not completing or dropping when IP Office goes to make the call. The customer tells me he dials all 10 digits for a local or LD call the the display shows...

Try system shortcodes for parking a call SC: 101 TN: 1 Line; 0 Feature: Ridecall SC: 111 TN: 1 Line: 0 Feature: ParkCall In button Program in you then set a button on the set Feature: Park Number: 1 PARK 1 will be displayed on the DSS key and you park a call by pressing the but and anyone on...

AVAYA tech support tells us no. We have setup clients with what we call a "traveling extn" which has a unique extn number and username but the same display name as their extn at there main office. The second piece is to use a "play config" module in vmpro. Hot desking becomes a 2 step...

Thanks for the tios I believe "off hok station" is my problem.

Hello, I have a PRI installed on a 406v2 running 3.1.56. I have a problem in when I dial a number that is busy the system is dropping the call immediatly and the user does not get a busy tone. Any Ideas? Thanks