Need Help with System Park & Call Screening 1

[vpops]

I am new to the IP Office and my programmer has moved on to bigger and better things right in the moddle of an installation. I am working with a 406 V2 with 5610SW phones.I am down to two open issues.
1. I was able to setup and complete Extension Park and Ride features but I can not get the System Park and Ride or Park to another Extension to work from the phones.
2. Need to setup call screening for a couple of users. Can I do this?

Any help would be greatly appreciated.

 

[PCGtech]

Try system shortcodes for parking a call
SC: 101
TN: 1
Line; 0
Feature: Ridecall

SC: 111
TN: 1
Line: 0
Feature: ParkCall

In button Program in you then set a button on the set
Feature: Park
Number: 1

PARK 1 will be displayed on the DSS key and you park a call by pressing the but and anyone on the switch can pick it up if the they have a similar DSS key or by dialing 101.

 

[kholladay]

Not sure what you mean by call screening but if you are referring to the ability to have a caller announce their name to the user and allow the user to then decide to accept/reject the call it's accomplished via VMP and "whisper". If you need more info let me know.



Kyle Holladay
Certified: ACACN, ACSCI, ACSCM, TIA-CTP
"If it worked the way it should you wouldn't need me

 

[vpops]

Thank you PCGtech that took care of the Park question.

Kyle I like this approach and will recommend it to the client.Is it easy enough to use help to set it up? Also in their last system they were able to listen to Voicemail messages as they were being left. Do you know if the IP office can do this? I am using a VMPro.