IMS vs standard SMTP or MAPI wav file

[jml2665]

what is the real benefit for customers to install IMS versus the standard (and free) wav file sent via MAPI or SMTP????

I know the message file is embedded and plays on an integrated player within outlook or calls your phone to play the message, and it toggles your MW indicator on your phone.

I've read all the propaganda but still find little benefit, have I missed something???

Thanks All

 

[h382]

It gives you the ability to synchronize your email voice messages and your mailbox messages.. eg you delete it out of your email, it deletes it from your mailbox..

I personally don't think it's worth the hassle of installing it with the bull you have to go through installing it.. dcom settings and what have you.

 

[cztech]

I agree it's a difficult install, and the benefit you mention of "delete from VM and it's deleted in email, delted from email and it's gone in VM" might be nice, but what a headache. Not as bad as CCC, though.


CZ

http://www.ipofficeinfo.com

http://www.cztechnologies.net

 

[PCGtech]

The benefit of full integration is powerful. One interface to manage all your communications (VM, email, Blackberry, faxes). Someday sooner than you expect we will all use unified messaging just like everyone has their own voicemail and cell phone today.

Unfortunately we have struggled to make the integration work properly like we can with 3rd party UM package

 

[MrIPO]

I have just spent 2 days creating a 32 page doccument which highlights the exact implementation of IMS 3.1 on Server 2003SP1 and XPSP2 in a 2003 domain enviroment. This includes all of the required DCOM changes required. Post you email address in xxx at xx . com format and I will email to you.

If the IMS client is connecting to the server, and the only fault is when you try to play back, your issue lies with DCOM on the IMS gateway service on the client not being configured correctly, the document covers this in detail !

Post you address !

Umm anotherprivatebuild !!!

 

[h382]

It's a shame it's such a pain, and to be honest, the application itself works great! It's just getting Avaya products and Windows to play nice is the problem. I guess in other companies the "syncing" up would be useful, I guess for me, I have no problem deleting it from both places if I have to.

CCC on the other hand, I agree can also be a pain to install. But as soon as you get the order down, and know the little ins and outs of it all, it's not too bad. For instance:

Install in this order I find works best

1) IIS
2) MSDE or SQL
3) ASP.NET (version 1.1)
4) CCC

I've found installing ASP 1.1 after ISS installs the required web extensions needed for reporter to run (.aspx and such). A lot of time, if I had ASP.NET installed before IIS, those extensions never got included with the install and reporter would hang.

Other people may have other ideas, these just work best in my history.

 

[jml2665]

thanks all, this gives me a good picture regarding this line of products, I have to agree it's a difficult installation but once it's running it seems to be a good application. I am still not sure an integrated mailbox is all that important though I do see it's the wave of the future. Maybe a bit of overkill given the size of my customers and their financial resources.

Would like to see your documentation MrIPO, the addy is
jml2665 at comcast dot net

 

[MeVersion5]

MeVersion5 at hotmail.com

Thanks

 

[MarkToo]

MrIPO,

Please send you doc to:

markrandal at gmail.com

Thanks,
Mark

 

[5thmsstech]

MrIPO your hard work is much appreciated please send me doc.

rbrockett at tricom-systems.net

Thanks in advance!!

 

[cztech]

I'd be in debt to you Mr. IPO

cale at cztechnologies.net

CZ

http://www.ipofficeinfo.com

http://www.cztechnologies.net

 

[cobragb]

Me too please!

cobragb at yahoo.com

 

[edhead]

Mr. IPO thanks for putting that together and offering it up, would love a copy.
edheadman at yahoo.com

 

[a0926]

thanks Mr.IPO
a0926liu at hotmail dot com

 

[a0926]

sorry , wrong typed

a0926_liu at hotmail dot com

 

[MrIPO]

Please download the file from the following post

"IMS 3.1/ DCOM and Server 2003SP1 and R2 and XPSP2 - DOWNLOAD HERE"

or

http://www.tek-tips.com/viewthread.cfm?qid=1232983&page=1

I will not be emailing this file out.

http://www.iporesource.com

"Launching late 2006