No Busy Signal on a PRI 1

[PCGtech]

Hello,

I have a PRI installed on a 406v2 running 3.1.56. I have a problem in when I dial a number that is busy the system is dropping the call immediatly and the user does not get a busy tone. Any Ideas?

Thanks

 

[NuggiFirst]

Try enabling "Local busy tone" under System/Telephony

 

[IPGuru]

Your extn is set as "off hook extn" diable this feature & you will get busy signals again
it is only required for analog handsets that arte being used with headsets.
headsets on digital handsets do not require this setting

 

[PCGtech]

Thanks for the tios I believe "off hok station" is my problem.