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  • Users: MsBozz
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  1. MsBozz

    System ID ON MICS

    If you have a newer release software, you can enter Feature **sysid
  2. MsBozz

    Record All Calls?

    I did an install for an attorney who claimed as long as one party was aware it was completely legal. I guess he knew what he was talking about???? Either that or he's really brave
  3. MsBozz

    eCAS and VMPRO

    I have never don't it, but I know it's not recommended. The minimum PC requirements for VM Pro is 10GHz. It uses 1MB for every minute of messages left, so I guess it would depend on how large your company is. Just to be on the safe side I would install on a seperate server. PhoneLady
  4. MsBozz

    Fowarded calls not ringing coverage phones

    1 ext can be assigned up to 7 cover groups. Create a group with X151 assigned to it and create another group w/x170 in it or the 8 exts either way should work. If he wants calls to overflow automatically when he's away, have him turn on DND PhoneLady
  5. MsBozz

    Magix VM Issues

    Did you add those two extensions to your UDP? PhoneLady
  6. MsBozz

    Adding DID's

    More info would be nice, but you can try adding the whole DID range and extensions. Those DID's/exts. that don't have phones can be added to a calling group that would have a group cover of all the extensions responible for answering those calls assigned to it PhoneLady
  7. MsBozz

    Merlin Messaging R1 cutting off

    This isn't much help, but this was in the manual. PROBLEM: System terminates recording of name, greeting, or message before user finishes. Possible Cause Corrective Action Recording may have reached the time limit set for it. Be sure the recording does not exceed the time limit, then re-record...
  8. MsBozz

    Delay AA

    Is ext. 100 the assigned as AA? If so it will aways follow her cover rings. I would try assigning a different ext. as AA, one that don't currently have VM assigned to it like a common area (lobby, breakroom, etc.) PhoneLady
  9. MsBozz

    Night Service with DID's on Merlin Legend 7.0

    Is this coverage for during the day or is it really night service? If it's daytime coverage, create caller group ex.772, 773, etc. and have group 1 or something beside VM group cover console during the day. Don't make Operator ext. night service ext. Also, she/he can't have VM and AA at the...
  10. MsBozz

    Norstar NAM 4.0

    Create a new modem connection (don't detect my modem). You'll need a 9pin on one end and 25 pin on the other with a null modem attached. You'll log in with access2nam and 1020000, 10020000, 120000, etc. for the pswd. Hope this helps it's been a long time since I did this. This will let you in...
  11. MsBozz

    Upgrade KSU, V. Mail OK?

    I would suggest 2.0 because 1.9 has bugs PhoneLady
  12. MsBozz

    CTI Link Pro / Emulator

    I just go off the phone with a customer this morning and he claims that it can be done using PhoneManager. I have never attempted to do this myself, but it did sound pretty interesting. I'll be talking with him again this afternoon, and I'll see if I can get somemore info for you
  13. MsBozz

    DND question

    You should also see DND on busy
  14. MsBozz

    Security Code for VM of a hunt group

    If you have a trusted number listed then it wont prompt you for password. Ex. V8321 or V8888 This can be found within the user under the source number tab. Also, try changing the SC to: SC=*93 Telephone#=?U Feature=VM Collect
  15. MsBozz

    Forwarding msgs to Multiple users in VM Pro

    Yes, that happen to me and upgrading the software resolve the problem with validating the license. I was running 2.0 and after upgrading the 2.1(24), which was the lately release at the time fixed the problem
  16. MsBozz

    Startalkflash Question

    I agree...within CCR tree, your options are disconnect, previous (menu) or Home (main menu). CCR is definitely the way to go
  17. MsBozz

    PRI-A not accesable?

    Unless card 2 on the KSU is set for PRI, you shouldn't a PRI-B option. Change card 2 on KSU to be loop or something else besides PRI
  18. MsBozz

    IPO 406V2 Analog CO Lines, calls dropping

    I had this problem on a job and grounding the IPO modules fixed it
  19. MsBozz

    Dial By Name

    I don't know of any way to isolate the two. A caller will still be able to access all names on the system regardless of what AA they call....I would just create one Dial by Name module and put it on both auto attendants. Sorry I couldn't be more help
  20. MsBozz

    call group mail box

    Add group to VM cover group..........you may need to create a phantom DN to accomplish this.

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