Recent content by deelee74

8.1 is compatible with 95,98,and NT 4.0. Your system error is a typical software incompatibility error, so I would say it's not playing nice with your OS.

Fiber nam or old copper nam with modem card? If it's a copper nam with one dual-RJ11 modem card then it maxes out at 4 ports (B1 and B2 channel of each voicemail DN).

....and even option switch phones won't blow. They just won't work.

just to clarify, the IP address is the address tied to the MAC address of the ethernet port on the callpilot. When you are plugging the crossover cable into the callpilot, you are plugging into the port where the IP is assigned. If you don't know the address of that port, you can't talk to it.

You have to know what the IP address is to access Callpilot manager. So the crossover cable won't do you any good. Just use a 9-pin maintenance cable and connect to the callpilot with hyperterminal or procomm (or whatever you use). Reboot the system and follow the directions that scroll...

Nortel starts their DN's with 2xx because 1xx is used for long distance dialing. If a user has a prime line enabled, then picking up the phone to dial an extension beginning with 1-and not pressing the intercom button-would access the long distance carrier.

do you actually mean the canned prompts or do you want to re-record a customized call tree?

yep...auto logout after 4 rings on minuet

check for an "answer DN" button on the receptionist's phone.

check the button programming with Ftr *0 if the programming shows 1 line on 1 button, then I would begin to suspect a hard cross on the line somewhere.

oh wait...i just noticed that you wanted 8 calls at once.... put 8 intercom buttons on the fictious DN.

The way that I always do this is.... Set the operator extension to through the auto attendant to something that isn't being used. Then give an answer DN button to the two operator phones for that extension number. That way, when the call is routed to the operator it will ring on both phones...

You need to do this with restriction filters and restriction schedules. If you come and go at random times of the day, it would be best to restrict your phone completely and use a class of service override code whenever you call out.

what kind of voicemail unit?

phoneguy is right. The shutdown process is "yank the cord out of the wall". The programming is held on flash ROM that won't be affected by a loss of power. It will come back up ok.