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minuete basic acd

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endlesswinter

endlesswinter

IS-IT--Management
Mar 31, 2005
865
US
I have a small problem with the basic call center loaded on a NAM. Problem is when an agent is logged in (feature 901) if the set rings 4 times and is un answered, its picked up by ACD. When this happens it logs out that set. Is there any way to change this????
 
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