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NAM port upgrade problem

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guinnessbsc

Programmer
Jan 23, 2007
84
US
I am having trouble inputting a keycode to upgrade a NAM from 4 to 6 ports. I enter the keycode via f983 44 and the display says "Ports: 04 06" when I press accept it says cannot continue and kicks me out.
 
What version?

Double check that it is not 6 ports already.
F915/port status and count the dots or C's, should be 4 total if you think it's 4.


 
Fiber nam or old copper nam with modem card?

If it's a copper nam with one dual-RJ11 modem card then it maxes out at 4 ports (B1 and B2 channel of each voicemail DN).

 
It is a fiber NAM, and its relatively new. (built in 03).
 
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