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  1. islesfan

    Incoming call doesn't ring on a 500 set (Fax line)

    If this happens on all the analog ports in that cabinet/chassis you may have an issue with the ring generator which is part of the power supply. If you have an 11C Cabinet the supply is a slide out module but on the 11C Chassis the whole chassis would have to be replaced.
  2. islesfan

    T-1 to PRI circuit card

    You may want to consider replacing the NTAK09 card with the newer TMDI card, NTRB21AA/AB/AC. This card has the D-channel handler built in. Since you have a CS4.00T system it is supported. The NTBK51BA has been MD by Nortel although it should be available through other channels. The PRI does...
  3. islesfan

    CS1000E R.5 upgrade and Meridian Mail compatibility

    Please disregard the previous post regarding the installation of MM with CS1000. It is supported on MG1000B only if used with NMS with the MM physically installed on an M1 not directly on the CS1000. Also when upgrading the M1 to CS5.0 the M1 software doesn't know what release of MM you have...
  4. islesfan

    CS1000E R.5 upgrade and Meridian Mail compatibility

    BrokenRecord2 is correct; Nortel does not support Meridian Mail in any CS1000 gateway except an MG1000B (which can only be purchased as a conversion from an Option 11C). Meridian Mail will be EOL within the next two years so I recommend that anyone who still has it should budget for a migration...
  5. islesfan

    Call Pilot 4.0 SU Update Question

    I would not insert any PEP or SU on Call Pilot using Remote Desktop. You should log in through the faceplate connectors using a PS/2 kb/mouse and VGA monitor. Nortel considers SU4 a replacement for all the earlier SU/PEPs. I installed SU4 on a 201i system that had crashed due to the virtual...
  6. islesfan

    FAILED CallPilot installation

    One other item which will cause Call Pilot to fail...although that was not the case here I might add that even if you are not using speech recognition you must install at least one speech recognition language. I have successfully installed languages using a networked CD drive on the 201i (which...
  7. islesfan

    Call Pilot time is off.. DST

    To those of you who have updated Call Pilot systems by using TZEDIT or applying the Windows 2003 server patches from Microsoft rather than the official patches provided by Nortel - this does not work. If you have Call Pilot 2.02 or 2.5 there is no supported update. As noted in the other posts...
  8. islesfan

    What is the disconnect signalling or frequency on analog line?

    As far as I know the only way to get forced disconnect on analog lines is to use the Nortel Intelligent OPS line card, NT1R20. In the FTR you need to add ISP 75 and the Meridian will open the line just like a CO does when the caller hangs up. I have used this card with conference bridges which...
  9. islesfan

    Programming Menu and SDN in Call Pilot 1.07

    It sounds like that your application is not quite complete. Make sure that you have no blocks which are displayed in pink, which means that some essential item is missing (output not connected, etc). Once you complete and save the application you should be able to assign an SDN to it, and then...
  10. islesfan

    NPA LIST

    In addition to looking in the switch to see what NPA's exist, you need to look at www.nanpa.com to get a list of all the present and future NPA's in North America. Print out the NPA list and check to see if they exist in your switch. I do this to keep up with the latest additions. Sometimes...
  11. islesfan

    39XX series phone firmaware upgrade

    As far as updating the firmware version on the switch is concerned, the loadware patches for 25.40 are available to authorized distributors on Nortel's web site. I would recommend that lemonheads have his distributor install the latest loadware patches and then he can schedule uploads to the sets.
  12. islesfan

    What are the steps to back up Opt 11 configuration to pcmcia card?

    firebirdscrambler is correct, there are issues with Windows 2K and XP formatting of PCMCIA cards. You need to format the card on a Windows 9X machine. I would recommend buying SanDisk cards as that is what Nortel used to ship before going to compact flash. I have bought several on eBay and...
  13. islesfan

    Probs installing 3904's

    I would not fool around trying to get M3904's to work with this release. Nortel had lots of issues with the first release of M3904's and the X11 24.24 software release. The newer M3904's (Phase 3) are a lot better. However to use them the only release which Nortel sells now as an upgrade is...
  14. islesfan

    Is 25.40 still available from Nortel

    Unkalary is correct in that with the Succession 3.0 release Nortel is trying to eliminate the secondary market providers. It is possible to buy extra licensing but the vendor has to build it into the system or upgrade quote. Also if you buy new cards (analog or digital station) you don't have...

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