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Johnsmith12 - After looking anything that is moved to my Inbox in Outlook gets put on the server. We use cached mode, so I guess that is why...

Thanks guys, I just had a major upgrade and as soon as the techs were off site I had this exact problem and it was just two of the port were punched down wrong... [thumbsup2]

K, thanks.

Alright from this point on assume I have the basic skills required to listen to the .lvp files sent to my inbox. That is not the issue. When/if I make this type of voice mail delivery available to other users I want to make sure the email they receive has a link in it to get the player. Also...

tweege - Yes, That part I got. The first message I sent as a test had a link included to download the player. Now the mail I get has no subject or body, just the attached file .lvp.

Okay, i have this working now. Outlook even puts the POP mail from the Intuity in my mail on our exchange server so I can access it from anywhere (that was the goal of this excercise). Now the issue is somehow the link to the player software is not getting included in the email. It did on the...

I have a nice little Intuity that I set up Internet Messaging on last night and it sends test email through our Exchange server fine. I can also forward voice mail to any valid email address using Message Manager. That is all well and good, but... What I need to do is automatically forward voice...

Got them working, the IP range we were using was not yet defined in the ip-network-map... Thanks for the response.

I have a 4621 on a R11 G3si aliased as a 4620. It will find the dhcp server and get an address, connect to the TFTP server and update software, get the station information from the switch and the phone appears to operate (push a line appearance and the speaker comes on, busy indicators work...

Our receptionist has a 6424D+M and is having a problem remembering which line appearance she is trying to transfer, so, if she cannot complete the transfer she returns to the wrong call appearance and presto chango the callers are conferenced. If she transfers the call to her empty call...

I work at a large professional photographic lab and until a bout three years ago all of our digital art workstations were Mac based SGI, and Indigo boxes. We hit a point where we could get alot more pc for the cost of replacing one so now there are only two Macs operating in the entire lab...

Santa I guess I am a heartless heathen... I didn't say I still do it, I just did it when younger. Was it wrong? Probably. Was it fun? Yes, at the time. Most of the telemarketers would catch on rather quickly and get off the call. But we were never rude since that tips them off, and we never...

In college we used to have a running contest to see who could keep a telemarketer on the line the longest without signing up for anything or giving them any more information than they already have. Since it was a contest you had to have a witness to time you and disqualify the call if you give...

If they were recently added, go to properties for the bcms report and re-select the split they are a member of. I have sometimes had it not "pick up" newly added ip agents until you make it look. Also double check that they are set up to log into the correct split, and that the group they are in...

Umm I meant 6424D+M...

I am using Plantonics CS50's through P10's. This works with auto answer but there is no way to disconnect remote. I also have a 6426d+M that I am testing with the Avaya branded AWH55 headset, so far it works great and lets you answer and disconnect while away from your desk, but it will not...

Does anyone have a link to the firmware instructions for a pre vintage 22 MedPro (mine is 13)? The instructions I find say "For TN2302AP circuit packs with a vintage less than 22, a different download procedure is required that is not described here. Go to the Avaya Support Web site" but I canot...

Hi. I'm on a G3si R11. We use Park/Page buttons that are abbreviated dials programmed for 10xxxx. Where 10 is the TAC for paging and XXXX would be the station's extension. In this setup users have to press transfer then the programmed "Park/Page" button then transfer again when they are done...

Phoneguy55 - Thanks for the dumpster poster, we had about that same picture when we were the "victim" of an early callmangler attempted intstal. Nine months later they were still attempting and we threw them out...

On the collect steps: We still wanted callers to have a way out of this group so vector 10 has a menu of different departments and self-help CTI apps. Not relly what I need help with though... Variables: I'm on a G3si, Call Center 11.1 with everything but advocate and LAI turned on. I didn't see...