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Thanks for the information Ken, much appreciated.

I have looked on the Avaya support site for Modular Messaging and can't find a document that gives error codes and reasons/fix. I have a major alarm with the following info. App = VM Resource Type = SERVER Alarm Code = 900 Alarm Lvl = MAJ Much appreciated if someone could point me in the...

Not sure if this is the right directions but make sure the name of the announcement is the same as you put in the announcement form. Do not put any .xxx in the name field.

Same here on four different systems. Also once I get the system time correct the phones are not updating. I have the system parameters to the system to update the station display set to yes.

We have “0” set as “ext” length “1” in the ana. We assigned 0 to a vdn and point it to a vector. The operators are assigned ACD log in ID’s and log into a ACD we have set up for them.

I have a Fac code and access number configured in the abbreviated dial system list. I.E. #7373 which puts me on a voip line we have going to Israel. When I dial this from my desk phone it works fine. When I call from outside the company using the remote-access feature all seems to work until...

You are right 98Converter, thanks for the link.

I have a remote office that changed their IP address. Now that office is not being reported on CenterVu. Just got handed CenterVu with no info or books. All I have is the root login and password. I need to update the ip address in CenterVu, does anyone know the command(s). Thanks in advance.

Thanks Mikeydidit and JebiBMC that was set and now working as we like. tks again for quick response george

Have a switch in India that when you select the 1st call appearance and then select the 2nd or 3rd appearance the 1st appearance will be put on hold.(they do not press the hold or transfer button) Do not what this to happen , want it to go available. I have looked and do not seem to find an...

Have HW2, HW13 and HW20, never a problem.

Houston S8700, ver13.1.1.628.7 McLean G3si ver r9i.5.1.127.4 McLean Octel 250 ver 3.1.2-1 I have set up ext 12345 in Mclean to enable forward to ext 22222 in Houston and if no answer calls goes back to users voice mailbox in McLean. All seems to work except when the call is not answered in...

Sorry can't be of help, but I have same problem on one of my remote systems. R012x.02.0.111.4 val v 1.3.5.u1.1

werdcrime...thanks for the suggestion, tried it but did not work. 1a2ip...it's a working number I can dial it from Houston. phoneguy55..sorry for the mix up, I set up route pattern 8 with the area code and exchange for the number we were trying to call. I was making a bunch of hit/miss...

Run a D8AC cord (ones I use have blue rj45 connectors) from the back RJ45 to the bottom of the phone. (84xx have it labeled as speaker on the bottom of the phone next to where the line cord connects) They need external power. We use the power units that go in line from the wall to the phone...

Phoneguy55 here are the traces. Thanks for any ideas. Does not complete, after number dialed we get dialtone I x’ed out the last four digits, time data 13:34:49 term trunk-group 2 cid 0x3ad5 13:34:49 dial 91410614xxxx route:PREFIX|FNPA|ARS 13:34:49 route-pattern...

Thanks for the suggestion 98. I checked with the person I'm working with in the remote office and she said all were LD from her location. Since this is a remote office for me I set up a vdn/vec in the remote pbx. The vdn points to a vec that has a route to number statement for the LD number...

Im routing calls to the 410 area code to our LD carrier. Problem I'm seeing is depending on the exchange some calls are completed some are not. Example I dial 1410872xxxx and call completes I dial 1410614xxxx and call does not complete My ars table for this is: Dialed string min max...

Thanks for the link definityandcmuk, checking with our sales rep about this, looks like it will do what we want.

Looking for a solution for our operators. They need an application that they can locate names, phone numbers, office locations when they receive a call for someone in the company. It has to be able to pull information from an Oracle database and be able to update the oracle database via...