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  1. ack41

    IPO 8.1.65 on 500V2 losses system programming changes - intermittent

    So , I loaded 8.1.57 (basic) and still have problems with the AUTODIAL-ICM PAGE buttons changing to AUTODIAL-ICM when the button is used once. I can duplicate the problem consistently: If I program a AUTODIAL-ICM PAGE button for any extension, when I use it, it works once and then changes...
  2. ack41

    IPO 8.1.65 on 500V2 losses system programming changes - intermittent

    I've been fighting issues on a brand new system that I upgraded out of the box to 8.1.65 (basic) here in the shop. I've spent a week setting up all including buttons, etc, on 9508 phones. The system has also been losing programming changes and changing DSS key programming from AUTODIAL-ICM...
  3. ack41

    Unable to Record Auto Attendant Greeting Embedded Voicemail 8.1

    I've been fighting similar issues on a brand new system that I upgraded out of the box to 8.1.65 (basic) here in the shop. I've spent a week trying to get simple things to work like Auto-Att "Replay Menu Greeting". The system has also been losing programming changes and wiping out DSS key...
  4. ack41

    Outside Operator

    change trunk-group 2 set Dial Access? = y You won't be able to do this to tr 1 since it is ISDN.
  5. ack41

    Audix calls the operator then hangs up

    I have a Magix 3.0 with Intuity Audix 4.4. It has worked fine for 2 years. Beginning about 3 weeks ago, the Audix calls the operator (zero) 5 to 10 times per day. Rings one ring (SA Ring) and hangs up. If she answers, nobody is there. There are no complaints of lost calls by the users. The...
  6. ack41

    Adding multipule "On Hold" messges for different groups

    --still have 4 digit dialing between other partitions? Yes, by default extensions can dial across partitions. If you do not want that you can lock them down any way you want. We use tenent partitioning for multiple music sources (among other things) and it works great.
  7. ack41

    Dialin in or accessing your Definity System Remotely.

    Since you have a V3 cust access to inads port is always 'yes' (becuase there is no other setting). DSA (Definity System Admin) CD is usualy for sale on eBay - look under definity...
  8. ack41

    Turning off Call-Fwd

    'EUA (Extended User Administration)' Call Forwarding works great for us. We just implemented it. Here's how it works. Admin instructions at bottom... To activate: 1. Dial *82 (hear dialtone) 2. Dial user extension number plus the pound(#) key (hear silence) 3. Dial user SSC number plus the...
  9. ack41

    Dial Plan Questions

    Although Definity extension digit length can be mixed, Audix can't. It's all 3 or all 4. So, your 200 additional subs will put you over the top when you look at your dialplan. When I ran into this I converted to 4 digit. Users made noise but got used to it. -Stan
  10. ack41

    Remote Admin Intuity Audix?

    1. Get rid of external modem. 2. Make sure you are plugging phone line into the small jack on the RMB. 3. DSA should be set to 9600 N 8 1. 4. When you connect you should see 'Login:' prompt. If not, hit return ONCE. Do not put in any credentials until you get the prompt. I hope this helps you!
  11. ack41

    NIGHT SERVICE BUTTON

    I've seen this problem caused by an intermittent handset, headeset, or prong adapter.

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