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My CFNA is set to 739 after 3 rings. On the line appearance statement, are you saying that on the phones that are in the hunt group, can they have lines as appear only or no lines appearing at all?

Ok so here is how it is set up. I have all the lines on the reception phone 221, as appear and ring. I built hunt group 01 with 229,255,231,234. By the way the 4 phones have the lines showing as appear only. I set the CFNA on 221 to 739 after 3 rings. I set up the hunt group and broadcast...

Well, thank you both for the ideas. I am going to keep watching this thread and try these ideas Friday night. The problem I see is that the boss wants to keep the reception phone ringing for all calls. My understanding is that if she is in her own huntgroup, then she will only get one call at...

Hello all. I have a MICS with CP100. what we want to do is to have the receptionist(221) get the call first. Then after 3 rings, if she cannot get to the call, we want it to ring on 4 other phones at the same time. After that if no one answers after 3 rings, it goes to AA. So I thought I...

I have a client with a Nortel BCM 450. This client has several DID lines on a phone. They can forward the calls on that phone as normal, however, they want to only forward an individual DID on that phone leaving the other 2 DID's to ring at the phone. I don't think this can be done. Am I...

Thank you for the help. This customer wants to go full T-1 now. They keep changing their minds.

I have always used a full 24 port (pri 23 port) T1 on a norstar system and had no trouble at all. I now have a client that wants to use 1 T-1 for data and voice. He wants to give me only 6-8 ports to use for voice. My question is, Can the norstar use only a few ports or does it need the full...

Does the phone company you are using have supervised disconnect?

Are you entering the code by using the feature *3 command? If not try this: Feature *3 Press a button that you want that feature on Then press: Freature 986 Then check it by dialing Feature *0 and press the button to see if it took. Hope this helps...

Thanks for the info. on the remote access. That took care of a lot of issues that we are having.

This is a shot in the dark but try to turn off static time and date on the phone by pressing: Feature #806 Then see what comes up on your display. Just a thought...

If you look in the cabinet and look at the software card, there should be a white sticker that tells you your software type.

I am trying to connect 2 0X32 systems with a point-to-point T1. Both systems have 7.0 software. The offsite location has a DTI card and the main site has 2 DTI cards; 1 for PRI and one for the point-to-point. We set up the lines as E&M on both sides as follows: line 031: E&M ans mode: auto Ans...

We have a simular setup at one of our clients office. We set up a hunt group for the phones to ring (broadcast mode) after a few rings the it overflows into the V.M. port triggering the A.A. and it doesn't hit the Gen. Del mailbox. So, I would try the hunt group thingy first. Hope that helps...

It will work on winxp systems as well. I run winxp on my programming pc with a standard 56k modem and never experiance any problems with connecting and programming functions. Maybe, I am just one lucky soul out there.

Thank you all for the help. I adjusted the disconnect timer and everything is working fine.

I have a Norstar voice mail version 4.0. AA is running on it but no CCR tree. If a caller calls in and then either hangs up or leaves a message in a mailbox, the NAM will hold the line upwards to a minute or two at times. This happens on all lines. SBC states that the line has line disconnect...

ok thats what i figured so thanks you for your help

I am wondering if anyone knows if a startalk flash has the capability to be set to use the first name instead of the last name in the directory when a person calls in and uses the directory. I know i can set it in a NAM but i am not sure about the Startalk. Thanks for everyones help.

Thank you very much for the help. You people are great!!!