I have a Norstar voice mail version 4.0. AA is running on it but no CCR tree. If a caller calls in and then either hangs up or leaves a message in a mailbox, the NAM will hold the line upwards to a minute or two at times. This happens on all lines. SBC states that the line has line disconnect on the line, but who really knows. Can anyone tell whats going on with the NAM and how to take care of this????
Thank You in advance....
Thank You in advance....