We've got a MICS 4.0 and 4-port flash VM. Here's the problem I'm having.
We've got a person who sits at reception most of the time. During lunch, I'd like the phones to ring at two other desks that calls don't necessarily go to VM all the time. I set up a ringing service for lunch. The phones do ring properly during lunch, however if the calls are not answered, they go right into General Delivery instead of the AA...
I'm totaly perplexed. I've tried searching high and low in the forums, and I can't figure out what I'm doing wrong. I'm contemplating Hunt Groups instead, but I think I'm still going to have the problem of the AA not answering and calls going to Gen Del mailbox...
We've got a person who sits at reception most of the time. During lunch, I'd like the phones to ring at two other desks that calls don't necessarily go to VM all the time. I set up a ringing service for lunch. The phones do ring properly during lunch, however if the calls are not answered, they go right into General Delivery instead of the AA...
I'm totaly perplexed. I've tried searching high and low in the forums, and I can't figure out what I'm doing wrong. I'm contemplating Hunt Groups instead, but I think I'm still going to have the problem of the AA not answering and calls going to Gen Del mailbox...