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At the Director download site, there is a download for IBM Director Tools - use Dirclean from this download to clear out all the old Director stuff, reboot, then install v5.10.

If one of the HDDs is defunct, you don't need to read the logs, just place a service call to have it replaced.

You'll need to manually add the driver for the 4000R SCSI controller during boot of the installation. You can download it from IBM's Support site. You can format the HDDs during install. Low-Level Format means the HDDs have been stripped of any previous data and the MBR. To an OS, they look...

Dittos to the comments already provided. SATA and SCSI are designed to run 24x7, IDE is not. What is his business server worth if it dies? Have him try running his business without a server whatsoever. Then have him call E-machine's tech support at 2 am on Sunday. Does anyone answer the phone?

The Netfinity 5500 has a built in RAID Controller, so there is no way to run the system without RAID configured. You most likely have a RAID 1 (mirrored) configuration which would present 1 9GB disk to the Operating System. If you see the disk size as 18GB in the OS, it means your logical...

I don't recommend doing what you did - setting all three HDDS online is optimistic, but resetting the Controller and importing the configuration from the HDDs should only be used when the Controller is replaced, or you've tried everything else and it's your last option before rebuilding and...

My best guess is that it's not the ServeRAID controller, the backplane, or the HDDs. The HDDs correctly indicate that they are confused (hence the amber lights), and the communcation was properly communicated from the Controller (it doesn't know what happened to the HDDs)through the backplane...

This is no small task and more than could possibly be described in this venue. It's an entire WhitePaper! It is possible and very good under the right circumstances. A project like this is worth the money to pay for IBM Director support to provide you guidance, with a more conprehensive...

Why do you want to? This is not a good idea. Most of the logs are recursive and delete oldest entries when full. If you're concerned about space as logs grow, rethink your chosen server. The Director database will be much larger than the logfiles - especially if you manage systems with lots...

Step 1 - remove the jumpers you installed. The SCSI backplane in the server handles SCSI IDs, etc. Step 2 - Update the ServeRAID code. To give you some idea how out of date your code is, the current version is 7.x and there are several HDD firmware updates that have been released since...

Define the "usual" install for WS03. Did you install all the correct IBM-specific drivers from IBM's site? It's most likely a driver you didn't install, or some weird configuration in CMOS. What have you changed from default? You can call (800)IBM SERV for hardware support, but if it's a...

The management ports you are referring to are connections to the RS-485 bus. It is NOT a network interface. It's used for interconnecting (chaining) multiple systems with the onboard ISMP devices to a systems management bus, with one or more RSAs (one required, more for redundancy) in the bus...

Is the Director/RDM server the DHCP server too? After installing RDM you have to run the PXEDHCP.BAT - this was the last pop-up you saw and probably clicked "OK" without reading. A quick check would be to look at your DHCP server to determine if PXE Option 60 and DNS Option 3 are configured.

Regarding the RAID, download the current version of the ServeRAID CD, and go from there. The interface is pretty straightforward. The version you have installed is ancient!!! While you're downloading, also get the latest version of BIOS, ASM firmware, and HDD firmware - better to flash these...

Did you Allow W2K to write a signature for the new HDD?

It sounds like the "new" drives were previously part of an array from somewhere else. My recommendation to "fix" this problem are to disconnect your "real" HDDs from the controller, and connect only the new HDDs. First, using the IBM HDD firmware update CD, flash the HDDs to the current...

I don't recommend monkeying around with your installed configuration without a backup! That said, yes, you can create a mirror with the second HDD and not completely wipe out your data - if you do it correctly! Take a look at the Installation Guide for the x206.

Yes, you can change the threshold in the web-based access. You can also choose to ignore the alert from the Hardware Status pane in Director Console. Just click the icon in the lower right of the main Console.

Since it sounds like the fault follows the "new" CPUs, you have two options: 1. Re-flash the system BIOS with all 4 CPUs installed. 2. If they still don't work, maybe you didn't get such a "good" deal. Sounds like they may be dead.

They most likely disconnected the cable to attach it to an add-in (PCI) RAID Controller. I responded to your CPU issue also.