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  1. ctr999

    "Denial Event 1378 No hunt group for Split"

    This may be totally unrelated, but I got this same denial events when we were bringing up some new stations on a CM2.2 (S8710). The stations were set to auto-answer, but the headsets were not installed properly and not working. When I did a list trace on them, I got that same error. This also...
  2. ctr999

    Picking up ringing line

    Two questions: 1) Does the phone have a headset attached? 2) What are you trying to accomplish by doing this?
  3. ctr999

    Call Appearances on 4620.

    What's the "Active Station Ringing" setting on the second page of the station form? That could be your problem.
  4. ctr999

    CMS Time Issue

    Is the time on the UK PBX correct? I thought the time you saw in CMS reports was coming from the PBX, not the CMS server's internal time?
  5. ctr999

    TN2501 VAL boards

    Where do you have the VAL? I think in a traditional cabinet, you will have TDM problems before the VAL has problems (depending on how you are set up). Not sure for IP connect. Try a "list measurements blockage pn [today-peak; yesterday-peak]". That may shed some light on what's going on. Hope...
  6. ctr999

    8410D set problems

    Could be the port or wiring.
  7. ctr999

    asai routing

    I think that yes is telling you what features you have on your switch. I don't believe that will effect how your vector works. What is happening that you think that is your problem?
  8. ctr999

    Meet Me Conferecing toll fraud issue

    What version of PBX? Do you use a vector routing table to verify the input in your meet-me vector? We are beginning to use meet-me more, if there's a danger of toll-fraud I would like to know about it. I can give you my email address if you don't want to post details. Thanks
  9. ctr999

    Medpro monitoring

    If you do a Google search, you can probably find a decent DSP calculator. However, there is a quick and approximate way to do this though. Where I work, we put all of our medpros in the same network region and we assume that one medpro board (TN2302) has sufficient resources for 32 IP phones...
  10. ctr999

    IP Telephone/DHCP Question

    What rules does an Avaya IP telephone (for example's sake, let's say a 4610sw registered to an S8700 running CM 2.2) use in retaining its DHCP setup information? Does the phone retain any of the setup it gets from the DHCP server, or is it all wiped clean upon reset? For example, if the DHCP...
  11. ctr999

    Intuity Audix clean up

    You may also find List Measurements Subscriber Day|Month xxxxx (where xxxxx is the subscriber number) helpful. It will let you check for activity on an individual mailbox.
  12. ctr999

    Cover path

    Display Coverage Sender-group xx (where xx is the coverage path), will show you what is using an individual coverage path.
  13. ctr999

    PC loses network connection

    Generally, people use one network connection for the PC and IP phone. The network connection from the wall plugs into a data switch in the telephone and the PC plugs into the telephone's data switch too. So when you reset/reboot your IP phone, like when you reset a switch or hub, everything...
  14. ctr999

    DHCP scope issues - maybe ??

    I don't know much about DCHP Scopes, but don't you need the L2Q stuff in your 176 statement?? Where did you find that information? I have been looking for some decent documentation for DHCP scopes. Would you be able to put a link to that, or send it to me? Thanks
  15. ctr999

    Speakerphone volume on a CM5

    Is it happening on all of your CM5's, or just one? Is it possible the volume buttons just aren't working. Does it adjust the volume properly when used with a handset/headset or the ringer volume?
  16. ctr999

    Intuity Backup Schedule

    Hi everybody. I think I have an easy question, but I can't find the answer. We have Intuity Audix 4.4 (on a MAP100). Where do you set the time the server performs its scheduled backups? I see it's doing a backup. I see where I can manually start a backup. Don't see where I change the scheduled...
  17. ctr999

    Can't Get a Login Prompt via SAT or Inads and IP - no ports avail

    How many people are logged in already? We had a problem on our G3r 9.5 called login blackout (I think that's what it's called). Over time it would allow fewer simultaneous logins until you could only have one person logged in at a time. Avaya had to put a patch on to fix the problem. Hope that...
  18. ctr999

    G3 v6 digit insert problem

    I agree with Sirius, the problem could be in your ARS Analysis. Do you use that route pattern for other ARS Analysis entries? What do they look like?
  19. ctr999

    Suggestions for Handhelds and IP Softphone?

    I use Avaya's softphone with a Plantronics DSP-100 USB headset and have been pretty happy with it.
  20. ctr999

    G3r upgrade to CM3?

    From my experience with Avaya, I doubt very highly they'll let you go to G3r version 7. However, they may not make you go to CM3.0. I think CM1.3(?) can be put in without going to S87xx servers.

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