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More details. What process are you using to forward external? Re-direct? Is your DID programmed to Appear & Ring on the set or just Ring only?

When the CallPilot first came out, they included a 1 seat DM license, but I haven't seen them packing those with the systems for over a year now. Sometimes you gotta pay if you wanna play. Handset 69'in is free - lol

On pre 6.0 systems you cannot make CID display on the phone automatically before picking up the handeset. 6.0 and above gives you the programming option "Caller ID Y/N" on a per set basis. Pre 6.0, if the line is programmed as a ringing line on a set, the user can press F811 and see the caller...

Arr's right, if you activate Desktop Messaging, he could just e-mail the voicemail to his buddy.

Do a "69" with the handsets. LOL- sorry, I couldn't resist.........

Are you using all 23 channels? If not, have you set "link status" to "near" on the channels that you are not using (also in maintenace heading). This must be done on a PRI circuit in addition to "de-provisioning" the un-used channels.

Well, since I answered about a half dozen questions on here, I feel justified to bump mine back to the top -lol

Overflow your HG to an unused port/extension number, and build your mailbox with that extension number

Maybe the 25pr Trunk cable wasn't punched down correctly on the 66 block. Line 4 should be on the Red/Blue pair.

With Prelude and/or Cinphony software, you can build as much stuff as you like, but it will not work until you click on "Activate Changes" Not trying to offer a dumb suggestion, but it sounds like you have built your second group. Did you go into (F983)your auto-att CCR tree and assign path 2...

When you do F986, are you actually dialing the extension number, or are you trying to use a KLM button associated with that extension? F986, you have to dial the extension.

You MUST have a REl02 NVRAM sleeve for 6.1 & above

More details would help. Internal forwarding & to what? or External forwarding & to what? Describe the process you are trying to use.

Yes, back in the day of 8X24, you could only get caller id by looping your lines through a caller id unit. The unit connects to a digital port thru screw terminals, then you have a 25pr amp cable that comes off the unit to a punch block. You just loop your Co lines thru this unit. There is a...

Ok, I'm just dying to pay somebody off here. I would like for it to be senk1s but I have searched high and low and cannot find a website to download the latest CallPilot Player. Would you know where I can get the latest version senk1s? Thanks

Senk1s will be the winner if he is right. I will not be back on this jobsite till later this week. We will find out! Sorry endless.... no splits -lol

Yea, thats what I've been doing, but it doesn't work.

CallPilot 150 3.0 w/ Enhanced ACD Trying to upload a sound file. Sound file was recorded in .wav format. Opening .wav file w/ CallPilot Player and saving file in Nortel format (the only other save option, its like .vnd or something) Wjen trying to upload (using CallPilot Manager of course)...

Its not quite that simple............... You also have to go into Maintenance - Link Status and change the unused B channels status to "near" If you don't, you will be getting dead air when you try to dial out. I'm assuming that you are simply decreasing the number of active channels, but...

But only if you call your Telco (dial tone providor) and have Disconnect Supervision added to your lines. Without the telco sending you the disconnect supv signal, setting your trunks to "supervised" in the Norstar is useless.