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Cannot get Feature 986 to work

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marwhaley

Technical User
Dec 12, 2006
2
US
I try transferring calls to voicemail and I can do F986 but when I put in the extension it does absolutely nothing. Can anyone help me? Strange thing is everything worked fine when I left yesterday and now this.
 
Make sure the set is set in Capabilities for Autohold-Y.

SHK Certified (School of Hard Knocks)
 
can you access the other vmail features or is it just this one that doesnt work

Remember if it doesn't work hit it harder

Scott UK
 
You could try Feature**xftest and test each code to see if they're active.

"Hope for the best, plan for the worst
 
Try Feature 9*1 and see if you get a list of the vmail features.
 
When you do F986, are you actually dialing the extension number, or are you trying to use a KLM button associated with that extension?

F986, you have to dial the extension.
 
Thanks for all your help, but I just had to unplug and plug it back in and everything is in working order.
 
Here I thought it was a technical problem!

SHK Certified (School of Hard Knocks)
 
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