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The ability to restore individual mail items was introduced with ARCserve Backup version 11.1 Premium Exchange agent. In ARCserve 2000, the backup screen may list the individual mail items, but they are grey and not green. That indicates that you are not backing up on an individual mail item...

It is a warning that is occuring during the file system backup, and not through the exchange agent. I believe that if you backup the drives through the Windows client agent, it should detect that the Exchange agent is present and not attempt a backup of those files. There is a registry key...

I believe the machine name and IP address should not be a problem. It sounds more like a security issue to the destination machine. I believe you will need to enter the security for the destination SQL machine. It has been a while since I have done this. It sounds like the security entered...

ARCserveIT is actually a reference to 6.61. They droppped the "IT" with ARCserve 2000.

Not sure what is causing the error, but to make sure you get successful backups you may want to schedule the services to shutdown and restart through the AT command or through a pre/post in the backup job.

In my eperience with DR, changing the NIC card should not be a problem as long as there is not any special drivers that need to be loaded. If the MAC address that was saved cannot be found, I believe it assigns the IP addresses stored in the order that Windows setup reports the NIC cards.

Your version of ARCserve is not supported on Wndows 2003. The latest version of ARCserve is 11, that is supported on Windows 2003

I never tried it but I do not think it is a supported configuration.

I believe they are temporary storage of email attachments that were backed up and may not have gotten deleted for some reason. I am not 100% sure of this but am pretty certain.

I see you have w2k with SP4. Make sure the latest sp for AS2000 is also inntalled.

What version of ARCserve are you usin? I had seen a similar issue when using AS 2000 sp1, but the later patches fixed this in my case.

I am not sure if everything is on the same machine or not. If you have a separate account created for the backup, try using the account that installed exchange as security for the backup. I have heard of issues on an exchange cluster where that was the only account that could perform the...

I didn't mean to ask where the registry setting is. I meant to state that: 3-Submit a remote restore job. i.e. restore the data to a SQL agent that resides in a different machine. should not be necessary. Going back to the same sql server should be fine

I am assuming that you have resubmitted the backup job after performing the exchange optimization. I this correct?

ARCserve 2000 can backup and restore at the folder level (inbox, outbox, etc). BrightStor ARCserve Bckup 11 has a premium exchange agent that backs up at the folder level, but can restore individual mail items. When restoring to an existing mailbox I have found it best to select always...

mohamdr, If this is a protocol issue (named pipes vs TCP/IP I presume), why would the restore have to go to another SQL server? The registry change should fix the restore on the server that is currently trying to be restored to.

I am not sure of your hardware setup but check out: http://support.microsoft.com/default.aspx?scid=kb;en-us;268481 This statement in the log leads me to believe that the data may have been restored: performTransferRestore():: Successfully completed data transfer for DB = [MIS], STRIPE = 0...

Are you able to restore "normal" files that are greater than 50 mb?

check out the ARCserve Server admin. Under the file menu, there should be an option for the ARCserve System account. If this was using the administrator account, make sure the new password has been entered and restart the ARCserve services. This account will normally not affect the Exchange...

Check out: http://support.microsoft.com/default.aspx?scid=kb;en-us;274743 I did not read it myself, but it states the error can occur if SMS is running during the backup of SQL database. I do not know if you are running SMS, but it is a place to start.