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I'm starting to explore this offering and looking to read comments/reviews from others on this forum. (If you have any experiences converting from Premise to Cloud please share) Thanks for your time!

Joe's answer is probably easier. You would have to do something like this - i have a module in my IPO Build a VM Pro module and use Generics (under Basic Actions) Your first Generic is going to be $KEY - you will probably want a recorded message instructing the user what to do - Input the...

I am trying to find Avaya documentation in regard to IPO Server Ed and if it needs to have a path out to the internet. I've looked through both Avaya guides for Deployment of a 500 and Server edition. Our service provider made some updates, removing the path in/out to/from the internet from...

So is the Audio 1 way? The caller hears dead air but does the callee hear anything? I remember on an older version of 9.0 there was an issue with Allow direct media path being enabled causing 1-Way Audio issues. I haven't touched 8.x in a long time so i don't remember if the bug existed in...

not sure how you set this up on your end but on the forwarding tab if you have unconventional turned on and to voicemail ticked, that gives me 1 ring before going to voicemail. Since i am testing this internally, i had to also tick the internal calls, otherwise it was going to ring its 3 times...

Glad your are fixed, I've had this issue where a reset/clear didn't fix it and I had to swap the phone, for some reason the 9608 wouldn't pull an IP from the correct VLAN.

We have had terrible luck with vendors and Server Edition, the one we are using now has been the best so far but recently, they took down all of our sites because they brought up a box at a new location on 9.1 (we are on 9.0) and everything stopped working and we had a ton license errors. All...

When we were originally installed with server edition, the vendor put both the Primary and the Secondary at our corporate location. We want to move the Secondary to our data center for DR. From what I've read it seems too simple... I know we have the bandwidth for this, we have a 1GB EVPL...

The distribution groups used in our solution are real email addresses that could be emailed from the outside. (Hope that is what you where asking)

I replaced my own email address with a distribution group, and nothing. So for some reason IPO isn't able to send to an email distribution group, I don't get it. Has anyone else had this issue?" So Voicemail to Email did not work for the hunt group when you replaced the distribution group with...

Thank you for the reply Pepp77

I am on 9.0.x and i dont think i have ever had to reboot because i created a new user. I have had issues because i didn't sync the security database, so i was able to log into the box i created the new account on but all of the other boxes in my SCN gave me an error.

We are on Server Edition planning to move from PRI to SIP. Maybe its my GoogleFu but I am having trouble finding anything online in regard to people sharing their experience with using non-Avaya SBCs with IPO. Is there anyone here setup this way or are you all using Avaya SBCs for SIP? Any...

I had a one way audio issue due to the allow direct media path feature enabled on the h323 extensions. Once i turned that feature off on the affected extensions the issue went away.

I got mine to work, i just used port 80 and the DNS name instead of the IP. I used WampServer v2.5 though. I didn't backup the way i though it would though. It put about 1MB worth of config files in the directory and put the rest on the SD card.... I am looking into other solutions like...

I figured it was the carrier at first but after multiple tickets they informed it was correct each time.

Marv, i believe you got it, the OLI on those lines was blank. Once i filled the pub OLI with their TN the CID information was correct. Thank you both very much for your time and suggestions/help with this.

So, we have a greeting table which invokes a CCR Tree on line 125. Line Answer Mode Table/Skillset Rings Command 125 Auto-Attendant Table 1 2 Change When the caller selects a prompt that comes back to corporate the incoming caller ID we get is that of a site we have...

There is a call tree setup on the main line going to my BCM50e. When someone calls the main line and selects an option that gets transferred outside of the phone system the CID info is actually that of one of our other sites. I used the BCM monitor and the call is not showing up on the other...