We are running IPO 9.0.4 with VMPro and utilize Exchange Online via Office365. Voicemail to email works for individual users (myself included), but I went to add a hunt group and I added an email distribution group for the email field and selected copy for the message, but they are not coming through. To test whether it was the hunt group or the distribution group that was causing the issue, I replaced my own email address with a distribution group, and nothing. So for some reason IPO isn't able to send to an email distribution group, I don't get it. Has anyone else had this issue?
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Voicemail to Email not working for email distribution groups
- Thread starter b4btec
- Start date
I replaced my own email address with a distribution group, and nothing. So for some reason IPO isn't able to send to an email distribution group, I don't get it. Has anyone else had this issue?" So Voicemail to Email did not work for the hunt group when you replaced the distribution group with your own email address?
What happens if you replace yours with the distribution group email?
The only problem i have ran into w/ this is i had Broadcast checked for one of my hunt groups and each member received a copy of the voicemail rather than the distro i had in the voicemail email field.
By chance is the distro from a different domain? For each domain you need to put an entry into the VM Pro settings.
What happens if you replace yours with the distribution group email?
The only problem i have ran into w/ this is i had Broadcast checked for one of my hunt groups and each member received a copy of the voicemail rather than the distro i had in the voicemail email field.
By chance is the distro from a different domain? For each domain you need to put an entry into the VM Pro settings.
the Vm doesn't differentiate between email addresses as it doesn't know a difference.
Turn on the logging in VmPro and you will see if it sends (which I think it will) and then the problem is with office 365 like so often.
Check the SPAM folder for it just in case as it seems Office 365 is pretty picky sometimes with it.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
Turn on the logging in VmPro and you will see if it sends (which I think it will) and then the problem is with office 365 like so often.
Check the SPAM folder for it just in case as it seems Office 365 is pretty picky sometimes with it.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
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