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  1. DrDeee

    Teleworker/MSL Question

    SSH into teleworker as root, the type su admin then select "configure this server" and run through the setup wizard.
  2. DrDeee

    SIP trunks and Mid call handling on EHDU

    Do you also see the MCD subscribe to KPML? "SipUA::Subscribe request: from=sip:ap@192.168.1.200" (Should be right after the invite.) Then during call you should see RX and TX of DTMF Tx Codec: RTP_CODEC_DTMF , PT: 101 , M: 0, SeqNum: 162, TS: 25400, SSRC: 479491032, rtpLen: 4 DTMF: Event: 1...
  3. DrDeee

    SIP trunks and Mid call handling on EHDU

    Everthing looks ok in those config settings. Keep in mind this is a subscription by the MCD. And requires the carrier to send DTMF by RFC2833. Troubleshooting 1. make a call with key press. 2. grab a copy of tug.log from the MBG 3. you should see the subscription request and the key presses in...
  4. DrDeee

    SIP trunks and Mid call handling on EHDU

    Just so happens I recently upgraded pbx and mbg to latest... All EHDU functions still working including mid-call features.
  5. DrDeee

    3300 MCD 5.0 phantom question

    To use speed dials to go to fax server you would enter the hunt group number P for pause then the fax extension to go to.
  6. DrDeee

    Mitel 3300 4.2 , MCD 3300 4.2 ; Phone 5330 call forward always

    The Always option was taken out sometime in version 4.0 and later they put it back in with version 5
  7. DrDeee

    SIP trunks and Mid call handling on EHDU

    We set Allow incoming to NO Allow outgoing to YES Force to NO Request Outbound proxy to YES and UDP/5060 By default nothing is required on MBG
  8. DrDeee

    SIP trunks and Mid call handling on EHDU

    MCD - in your sip peer on mcd you tell it to use kpml MBG will allow your mcd to suscribe to kpml by default.
  9. DrDeee

    Multiple message lights for tech support

    You have stumbled upon a limitation of the 5000. Best option is vmail to email and make the email a distribution mailbox. Otherwise you can add the tech support messages to one user. They will hit the msg light to see which mailbox has a message.
  10. DrDeee

    32 IP phone limit in page group

    The system will allow oversubscription, however the system may not get the page sent to all the phones at the same instant. The effect will be a delay that can be heard and customer may complain. From the Manual: Note: The number of IP Phones in a page group is limited to 50% of the available...
  11. DrDeee

    SIP TRUNK

    Have you programmed SIP Peer Profile Assignment by Incoming DID?
  12. DrDeee

    Mitel 5000 International calling

    If this was a PRI, you would want to check you call type for international, probably needs set to unknown.
  13. DrDeee

    Generic SIP User and NuPoint Voicemail - No DTMF recognition

    Have you set the media services in offline config to variable rate packets? Also make sure you are using rfc2833 for DTMF
  14. DrDeee

    Setting up UC softphone on 3300?

    Depending upon which version of UCA... Select type App Server Port
  15. DrDeee

    UCA Console

    There is not much. In the Desktop help there is a section on the Console. http://edocs.mitel.com/UG/EN/UCA%20Desktop%20Client%20Help_R4.0_NA.chm
  16. DrDeee

    Mital SX-200 and Procomm settings

    From the 200 manual.... To connect to the controller using serial cable: 1. Connect an RS-232 straight DTE serial cable between the PC's serial port and the controller's Maintenance port. 2. Program the PC's serial port (from the communication program) with the following settings: Baud Rate...
  17. DrDeee

    softphone 8602 Mitel

    This is a classic Inter-tel product and only works on the 5000 and Axxess systems. It is downloadable from the Edge site. http://www.inter-tel.com/portal/page/portal/us_edge
  18. DrDeee

    3300 Express Group Agents

    My understanding is that to use the new CSM and get all the ACD Reporting from CSM you have to use the Express ACD. Unfortunately Express ACD has limits and /or is missing functions of the Active ACD.
  19. DrDeee

    3300 Express Group Agents

    Express ACD requires Hot Desk ACD Agents

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