What do I have to do to be able to add an agent to an express group?
The docs seem to imply I need to use Hot Desk ACD but that doesn't seem right.
It shouldn't take 3 times as long to program Exress should it?
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What's most important is that you realise ... There is no spoon.
The docs seem to imply I need to use Hot Desk ACD but that doesn't seem right.
It shouldn't take 3 times as long to program Exress should it?
**********************************************
What's most important is that you realise ... There is no spoon.