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Or if you have a spare digital port on a DSM you can use an ATA-2. On a 400 you don't need a keycode. On a 50 you do need a keycode (either expansion port keycode or a per port basis on the main unit)

Hi, I had a customer with similar issue albeit over VPN, locally it was fine. firebird's suggestion looks good, just bear in mind not all the cartridges are neceesarily on the Avaya web site, so post the exact name and I/we can check if I have it. Regards Paul

Hi, sorry omer99, doesn't look good for the phones.

Hi thanks for the feedback. No one disconnected it during a firmware change. It was 1.343A. Not sure why it's gone faulty, however thanks for confirming it's toast and there isn't a method of forcing the firmware on in this condition. Regards Paul

Nada, it's just rebooting. There's no indication on the phone display that it's tryng to load any other files such as 16xxupgrade.txt or 46xxsettings.txt. Wierd. Is the phone toast or there any option to force firmware onto the phone / repair it? Thanks. regards Paul

Hi, having done a MUTE+CRAFT+CLEAR, I'm not sure how or why however there is no option to configure the phone after the phone restarted. It's stuck in 1) Boot ha1616ua1_343A.bin...... followed by 2) Restarting followed by 3) Go back to 1. There's no option to * and...

Hi, I was using the USB Initiator version (2.0.3), same as https://support.avaya.com/css/SAFE/downloads?downl... suggested by tipeter, however still giving me the same result. I tried hal2100's suggestion, as in using windows XP (when installing USB Initiator, it automatically installed .Net...

I only went into the BIOS because the UC110 was never booting from the flash drive, which I imagine it needs to do to reimage. The BIOS boot sequence puts the flash drive lower in the boot preference sequence than the solid state drive, so without changing the boot sequence I cannot see how the...

Yes 1XP is in the trusted zone. I posted this, as spent a long time getting to this point, and thought I would share it, to save someone else the pain. [bigsmile] regards PK

Hi, I've been having some truly appalling reliability issues with one-x portal on a UC110 (including the latest 8.1), whereby Internet Explorer 8, Chrome & Firefox wouldn't even connect properly. Sometimes IE 8 would connect, however take an age to present voicemail messages, sometimes you...

Hi, This touches on another recent similar post, so apologies. I'm trying to factory reset a UC110 module. I've tried two different memory sticks, including both FAT & FAT32, used "UC Module USB Initiator" to create an appropriate flash drive (option Install, recreate = ticked). This...

could be corrupt HDD or PSU. I've had a recent problem where BCM400 had all the LEDS flashing and power looked good however PSU had a fault on it and once replaced it booted successfully.

The caps on the motherboard prone to failure were labelled as Leylon and green and gold in colour. I'd be very surprised if there are any BCMs with them that have survived this long, as they would have failed a few years ago. regards paul

sorry guys, turns out it was just the PSU in the BCM that had failed.

C:\WINNT\SYSTEM32> cd c:\cd "C:\Program Files\Microsoft SQL Server\90\Tools\Binn\" sqlcmd -S.\RCCSQLEXPR >use ccrdb >go >select * from rptrequesttimes >go comment: does this show a future date, it should do if the problem has reoccured. >select count(*) from rptcalldataactivitycode where...

If you cannot access http://xx.xx.xx.xx (both callpilot and Unified Manager, not just callpilot) then more than likely the HDD has failed. Any other high level functions such as IP sets - these will fail too if HDD has gone bad. A 400 BFT will not do for a 200 unit, due to different bios which...

that won't be possible. From what I remember any entries are stored in the database to the nearest second. regards paul

Jaspertel, I gave you a star. It's probably environmental, however checking the real time (RT) and report (RPT) using CCRSTest.html from the BCM is always a wise precaution. Plus you could temporarily stop the RCCLAUNCHER service, rename the LOGS directory to LOGS_OLD under the rcc inatall...

hbsurfn, was that the 3000.2 or 3000.3? 3000.2 has 103 questions, 3000.3 has just 59 questions. I took my ACIS monday, and agreed it's not that hard (albeit I did a lot of revision).

Referring to my previous note, I would have suspected a PSU problem with the BCM itself, had both the original and replacement BCMs (with different power leads) not suffered problems through the UPS. The only commonality here was the UPS. regards paul