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  1. wawior85

    TSAPI and Callback

    Hello, Of course it is possible, but a little bit of proggramming is required. You must monitor all VDNs and ACDAddresses that are relevant to You. Every event is present in TSAPI so You must be prepared for capture those that You want. With ever event there are call parametrs that You can...
  2. wawior85

    AACC customer contact history multimedia + voice

    Hi, mlozoveanu thanks for answer. version AACC 6.3 Regards Michal
  3. wawior85

    AACC customer contact history multimedia + voice

    Hi, Does "CI Customer Web Service" (https://devconnect.avaya.com/public/...dyn.jsp?fn=618) include Voice history contact? If that Web Service provide only email-like contact history, from where we can get voice contact history? Thanks for help Regards Michal Quality of Service Blog...
  4. wawior85

    Send last DNIS instead of originating to VRU

    Hi You should in VDN 10000 set Allow VDN Override to Y. And on 10001, 10002 Allow VDN Override to N. I believe it'll help Micha? Quality of Service Blog http://qos.wawit.pl
  5. wawior85

    AES Security Database (SDB) how to edit devices fast?

    Postgress username and password is provided during AVP installation. But You can set it manually using: /opt/Avaya/VoicePortal/Support/VP-Tools/SetDbPassword/SetDbPassword.sh Brgs Michal Quality of Service Blog http://qos.wawit.pl
  6. wawior85

    Voice Portal upgrade from 5.0 to 5.1 on different platform

    Hi All, Do You know any procedures how to upgrade VP from 5.0 to 5.1 and changing platform? Backup database from 5.0 and restore it on 5.1 doesnt work because of differenses in postgres db between this two releases. Instaling 5.0 on new hardware, restoring postgres db and then upgrade sounds...
  7. wawior85

    http://www.toavaya.com - new free lesson - trunks and signal groups.

    Hi, great job! what kind of avaya products do You have and in which version? Brgs Quality of Service Blog http://qos.wawit.pl
  8. wawior85

    Call recorders

    Hi all Do You have experience with NICE/Witness in only SIP environment? Meaning no CTI nor H323... E.g I've got only Session Manager and SIP trunk to provider and ofc some SIP phones... How recording works in that case? Thanks Quality of Service Blog http://qos.wawit.pl
  9. wawior85

    CDR and transferred calls

    Im not sure about this, but in my system it works, meaning if call is transfered then 2 CDR records are. E.g. A(outside) calls B(inside), B transfers to C(inside) CDR records: A to B A to C Quality of Service Blog http://qos.wawit.pl
  10. wawior85

    CDR and transferred calls

    do you have set in: change system-parameters cdr field: Inc Trk Call Splitting? y Quality of Service Blog http://qos.wawit.pl
  11. wawior85

    aes-where to check/change station passwords

    In AES you put password in "Switch Connection", which was configured on your switch. There is no passwords in "Security Database"(stations, hunt-goups etc) Brgs Quality of Service Blog http://qos.wawit.pl
  12. wawior85

    CDR parameters

    There is only one format at one time. But if you want to distinguish outgoing and incoming call you can simply do it by looking into CDR fields (cond-code, code-used, code-dial etc) Brgs Quality of Service Blog http://qos.wawit.pl
  13. wawior85

    Config notes - solid docs AES 5.2 with Varint 7.8

    Hi I dont know how you browsing but try that way: https://<IP address of AES server>/MVAP/index.jsp Only port 443 is open on AES_linux firewall If it doesn't help login to AES via SSH and check if mvap process is running: service mvap status and provide a result here. Brgs Quality of...
  14. wawior85

    How do I know if my S8500 is a SES or SM server

    For peace of my mind I found ;) SIP Enablement Services is a Linux-based software application that is deployed as a network appliance on the Avaya S85xx Series Servers or as an embedded component of Communication Manager 5.0 (and later on the Avaya S8300C Server.)...
  15. wawior85

    How do I know if my S8500 is a SES or SM server

    co-resident" CM and SES: one server, two applications withOUT use of virtualization ;) Anyone else can confirm or deny? just for clarity. Quality of Service Blog http://qos.wawit.pl
  16. wawior85

    How do I know if my S8500 is a SES or SM server

    VanZenden, I'm not sure that by "co-resident" it means CM with SES on System Platform. According to my knowledge there are two options: 1) CM with SES as two softwares in one linux. SES is some kind of plugin to CM. SES functionality moved to CM. plz read fallowing...
  17. wawior85

    How do I know if my S8500 is a SES or SM server

    System Platform is great solution - one hardware, many systems ;) , but anyway Session Manager cant be virtualized (meaning not supported in xen environment) surferdude949 asked about CM and SES software co-resident in one operating system, not in virtualized solution. Am I right? Quality of...
  18. wawior85

    How do I know if my S8500 is a SES or SM server

    Try it: http://www.avayausers.com/showthread.php?p=93480 According to CM coresident with SM, its not avaliable. Quality of Service Blog http://qos.wawit.pl
  19. wawior85

    Are there different types of TCP?

    For me "different types of TCP" mean: Tahoe, Reno, Sack... Ofc TCP is one, with small modifications in behaviour noticed above. In...

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