CDR and transferred calls

[tweege]

have a situation where a call is coming in to a number, then being transferred to one or more other numbers. cdr only records the call coming to the first number, correct? is there a way to show where a particular call is tranferred to/from?

thanks, tim

 

[wawior85]

do you have set in:

change system-parameters cdr

field:

Inc Trk Call Splitting? y



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[tweege]

it is currently set to n. will setting it to y give a call record for the call each time it is transerred?

thanks, tim

 

[wawior85]

Im not sure about this, but in my system it works, meaning if call is transfered then 2 CDR records are.

E.g.
A(outside) calls B(inside), B transfers to C(inside)

CDR records:
A to B
A to C



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http://qos.wawit.pl

 

[tweege]

that is what is want it to do.....i'll change that and see what happens.

thanks, tim