Search results for query: *

I'm Looking for a Mirra 4 Recovery ISO. Is there a place I can download one ? I have a Mirra 4 with a defective HDD. Regards Haugen

Hi Nicepeppino On the nicelog there should be a : C:\ Your normal C drive D:\ with the NT logger folder. E:\ drive that is unformated. This is where the audio is stored. Regards Johan

I would also like to know if there is a solution.

X you fingers wait for rebilding to finish.

The setsecurety app edits a file. C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\security.config Setsecurety adds this text. <CodeGroup class="UnionCodeGroup" version="1" PermissionSetName="FullTrust" Name="NICE Perform Code Group" Description="Allows full trust privileges to NICE...

Hi IPOpotamus I can't se why this should not work. Regards Johan

Hi Stinney I have ROD working but I needed to edit the dot net full trust settings for framework64 bit manually. Set securety for Perform 3.1 only edits dot net framework, not framework64. I have not had any problems with Reporter viewer. On only a few PC-s I have not been able to replay, but...

Hi cerouno. Basicly you need to configure agent with an agent ID. When the agent wants to use the phone he or she needs to log on and this will asosiate the agent id to the extention. Regards Johan

Hi All, I hope someone can help me. Maybe there are some SQL experts or Dot NET programers out there. I have done a migration from Perform 3.1 on Windows 2003 to NIM 4.1 on a new Windows 2008R2 server. Before I did the migration I did a Normal installation of NIM 4.1 and it worked ok. I rolled...

Hi Madank84 The first thing you need to do is to run the SRT. On the SRT there is a button to export to NDM. After finishing the SRT. Run the NDM and import the file you just exported from SRT. Make shure you use the same version of SRT and NDM. It is a good idea to use the latest one. Regards...

Hi NICE Interaction Management experts I have have installed a few NIM installations in a workgroup enviroment. I'm now atempting my first installation in a domain enviroment. The installation seems to run with no problems but after the installation many of the Nice services vil not start. I...

If you install NICE Perform Express on a viritual server you get the licsens problem. I have heard that NICE has kan make licsens file for a viritual server for internal use. Regards Johan

From Nice Recording 6.2 Maitenance Manual 3.6 External support For problems that you can’t solve on-site: ● Use remote maintenance (allow NICE Recording 6.2 support desk remote access) ● Make a log file (Using the Maintenance tool) Note: If you’re not familiar with creating log files, consult...

Hi Saint I havent installed screen recording on NIM4.1 yest but I have installed screen recording on Perform 3.x. On Perform 3.x I fond that if I record screen in grayscale mode, I get the information I need from the screen recording with less load on the client computer. On 3.x I always...

Mapping by SEP is good. The information from Tapi monitor tells me that the Phone is set up with the BIB enabled. Just to chekk the obvius.On the static mapping page there is a diskette button you can press to save your changes. After you press the diskette button you need to press upload...

Hi Mamaoux In nice Perform Channel mapping the 4 channels can be mapped to a SEP or an extention. I belive you see " 1 1 <DS SW="1" /> 0 " when you map a new sep og extention to a channel. When the first call is made on that phone it should change to 1 1 <DS SW="1" /> <FA DEV="SEP001A2F8038D5"...

Hi All I have some DVD-RAM media with calls recorded on NCF2 and NCF3. I have the NCF2 and the NCF3, so I'm able to replay the calls. The calls are only on the DVD. There are no records in SQL. I would like to make import the calls and store them to a server. Is there anyone that has done...

Hi IPOpotamus It is my experience that users created in NPX system, can only replay calls made after the user was created. Regards Johan

In summary doc the new config file has Active Observation = YES The config file that worked with 8.9 had = No

I got some new config files for the logger. After the new config was applied I was able to click the advanced button.