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so a call center CSR can leave the retail store a vm to look for an in store pickup.

I have a wav file to send internally on demand. Call HG extension which goes to VM pro manu with a POST DIAL Action. I have set the Post Dial Action to play a file.wav to VM:1110. If I use the option to have the file loop, it plays the loop in the mailbox and does not disconnect. If I un-check...

Anyone else with ideas?

putting the short code on the user did not do it either :(

IPO 7.0(23) I have replaced the 7digits dialed (my cell) with X12345X I realize that more of a trace might be requried. If so let me know what you'd like to see. I have created a second group on our SIP trunk Line 20 Channel 2 (group 22) then a short code 7N; to dial out on group 22. I created...

You guys know so much, i figure it can't hurt to ask here. I have been trying to get spiceworks network scanner to see our 5610 phones. Currently they are seen (pinged) but classified as Unknown. I am not alone...

Not sure how helpful this is but… In our department we have noticed that if I leave my default (15 minutes) reminder or change it to some specific value, like 1 day, than everyone in the meeting gets the same time reminder. BUT, If the reminder is set to NONE than each attendee gets their...

We have a user with approximately 150 folders and subfolders in her outlook profile, each set with unique auto-archive settings. We gave her a new computer and she wans us to copy over her auto-archive preferences. Any suggesions on how that can be done? Outlook 2007, Exchange 2010 server.

you need sumifs =SUMIFS(A1:A7,A1:A7,">0",B1:B7,"F")

We also just switched to paetec (SIP) from a Qwest PRI and had simlar trouble. I had to modify the settings User | Telephony |Call Settings : No Answer Time User | Telephony |Multi-Line Options : Individual Coverage time to get it working better. I suggest reading the help pages for both of...

we received this build to help with a rebooting problem. Have plans to go the maint release....someday.

we had problems with dot net on XP. Once we got that going the softphone would work. Try updating .net.

that's it. Have a star. Thanks!

I have found a shortcode for setting a Hunt Group Out of Service. That same action does not set the HG back in service. I found in some release notes that this is no longer a toggle. However there is no feature to put the HG back in service. I have a softphone user that needs to toggle a hunt...

When I boot my VPN phone offsite I always press * to program and change the VPN setting from ONDEMAND to BOOT then it downloads the sesttings and ask me to reboot and I say NO, then the VPN starts - but next boot it is back to ON DEMAND. It would be very handy to know how to use the ON DEMAND...

So I am back to this issue again. Is their an easy way to find the last time a user logged in to OWA?

My understanding is we could have gone to R5 but some of the features of R6 (new exchange server integration) was appealing. Then cost of the new license was relatively small - so we opted for the latest and 'greatest'.

agree w/ @amriddle01. The reason we did the upgrade is b/c we purchased an additional box to add to our system.

I would love to use an external source. However we use all 4 sources - marketing messages for different companies in the building. Thoughts on being able to use multiple sources? Management would love it if I could do more than 4 sources. I am still not sold on the power supply being the issue...

We reboot regularly - about once per week for Hold Music updates. We previously had a problem with conference center (year or more ago) - that presented as reboot from power fail. Our fix at that time was to quit using conference center. The power supply may be worth exploring, especially if...