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  1. 1998xj8

    Cisco 7841 phones vlan settings for Juniper switches

    Is anyone using Juniper EX switches with these phones. The phones are in lldpmed mode for dhcp and we have offset 150 programmed for call server address. The issue is that the phone requires programming to go into vlan 40 for voip or else it does not get proper address off of 2008R2 Microsoft...
  2. 1998xj8

    CSE1000E analog ports into open text gateway issues

    We cant complete a fax from our rightfax gateway to the analog ports on fax machines after 61C upgrade..errors are human answered and no dial tone etccc set fax ports to faxa and they work a little better but still have chronic issues here is a port DES RTEFAX TN 004 0 06 03 VIRTUAL TYPE 500...
  3. 1998xj8

    Callpilot no longer sending out text (email) for new voice messages

    ATT doing reverse lookups and you will need an mx record on dns for them to verify you are a valid domain user for them to allow. Part of policing SMS marketing spam filtering.
  4. 1998xj8

    CSE 7.6 and compatibility with CC7

    Why is Avaya not supporting on 7.6 if this works. I understand we have to get to AACC but my manager wants to cancel this 7.6 upgrade because we wont be fully supported with the cc7 we bought pass for. Is that make sense ?
  5. 1998xj8

    CSE 7.6 and compatibility with CC7

    Has anyone taken a cse to 7.6 and have a cc7 still running. I see CC7 being supported on 7.5 but not 7.6. Is that for real or is Avava wanted to scare us into AACC ? Any advice or real experience would be appreciated !... Joe
  6. 1998xj8

    Contact center 7 win server 2003 and CSE 7.6 compatibility

    Has anyone taken a cse to 7.6 and have a cc7 still running. I see CC7 being supported on 7.5 but not 7.6. Is that for real or is Avava wanted to scare us into AACC ? Any advice or real experience would be appreciated !... Joe
  7. 1998xj8

    registered endpoint cant call me back

    I can dial acod and 4 digit cdp , the nrs has route entries.. I actually see the call gets to my desk set but then hits reorder..heres the 2050pc set trace.. sorry its so long VTN 252 0 01 27 .09:02:39 08/04/2013 VTN 252 0 01 27 KEY 0 SCR MARP ACTIVE VTN 252 0 01 27 ORIG VTN 252...
  8. 1998xj8

    registered endpoint cant call me back

    I have a cs1k endpoint registered and can make calls to its cdp dn range. The users at that site however can not call our dn ranges. I have used cdp entry and VNR treatment but when call goes to its virtual route its blocked. Here are the dch trace but not sure why is failing or where to...
  9. 1998xj8

    6.0 NRS endpoint regristration

    how can you tell what nrs server primary or backup has endpoints registered and status
  10. 1998xj8

    CS1K with AVST or Aura messaging???

    I remember hooking an avst to 81c and when we called Nortel to get assistance they declined and said remove it immediatly. The product was not on the approved 3rd party integration list. wonder if thats changed
  11. 1998xj8

    Electrical Interference - Testing ideas?

    oh and some wireless headsets are running on same frequency and cant be put near each other..jabra and plantronincs certain models known issue
  12. 1998xj8

    Electrical Interference - Testing ideas?

    we have taken the unused station cable pairs and punched them to pbx ground to stop RFI in the past sucessfully.Also there are magnets that can snap around the line cord or cables to reduce induction,,,,nortel put them on the MG cards i assume this is digital not ip but does work on...
  13. 1998xj8

    caller log on 1140 E IP phones

    in ucm under node parameters define the ip address of the SS TLAN or Node address if co-res system. found in PD or personal directories.. its not service affecting but save and transmit the node paramemter after when finisg=hed
  14. 1998xj8

    pc port on 1120 phones for network printer ?

    has anyone hooked a network printer to the pc port.. any pro's or con's... we have auto dhcp running so I assume if the vlan is available on net port there woyuld be no problem... can this be supported????
  15. 1998xj8

    1120E IP phone Headsets

    the jabra go6470 with ehs cable is pretty cool....beats 9330e and 9350's. higher frequency with no issue in multiusers in same room ..ie..helpdesk
  16. 1998xj8

    overflow a cse1000E sip call to an alternate dn on network outage

    How can we route a call to another cse1000 with secondary call pilot if the primary call pilot has no network connectivity ? Basically we want calls from field office cse1000's going to networked call pilot to go to another call pilot dn in case of trouble. If the backup nrs is up can we still...
  17. 1998xj8

    1120 usb port headset HELP ?

    thanks carb11 I will check it out The price scares me a little considering we are using headset port 1900 series jabra now. but the usb is way more accessable for users.thats why we want to use. Have 18 remote offices
  18. 1998xj8

    1120 usb port headset HELP ?

    Unreal.. I cannot get a headset to work on these brandnew phones with 0624c8d unistem. Tried 1900 jabra usb and Nortel usb headset adapter. Neither will transmit. Programmed phone for headset = usb and on hook default path headset. also added local power pack .. cant figure it out other than...
  19. 1998xj8

    application builder 5.0 application file ??

    Where can a customer find this. My new pc needs it loaded and nortel web site is no help. Avaya web site cant find it either.
  20. 1998xj8

    make nt8d14 louder

    telco seems fine, they are dids and cots, both are low once on trunk cards

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