registered endpoint cant call me back

[1998xj8]

I have a cs1k endpoint registered and can make calls to its cdp dn range.
The users at that site however can not call our dn ranges. I have used cdp entry and VNR treatment but when call goes to its virtual route its blocked. Here are the dch trace but not sure why is failing or where to troubleshoot next.I am dialing an NRS defined number that other offices can call me on X5411 so its something in this CS1K cant figure out.

DCH 7 OMSG SETUP REF 00000188 CH 252 1 0 7 TOD 12:54:12
FEAT :CRID
FEAT :CDS
FEAT :NCID
PROGRESS: ORIG ADDR IS NOT ISDN
CALLING #:2222222 NUM PLAN: PRIVATE/ABBREVIATED (CDP)
CALLED #:5411 NUM PLAN: PRIVATE/ABBREVIATED (CDP)

DCH 7 IMSG CALLPROC REF 00000188 CH 252 1 0 7 TOD 12:54:12

DCH 7 IMSG DISC REF 00000188 CH 252 1 0 7 TOD 12:54:12
CAUSE :UNASSIGNED NUMBER

DCH 7 OMSG RELEASE REF 00000188 CH 252 1 0 7 TOD 12:54:12

DCH 7 IMSG REL COMP REF 00000188 CH 252 1 0 7 TOD 12:54:12

DCH 7 OMSG SETUP REF 00000188 CH 252 1 0 7 TOD 12:54:30

 

[bc1111]

Do you have the ext's programmed in your nrs

 

[trvlr1]

From the remote office, if you dial the ACOD of the virtual trunk, can you then dial these extensions? Are you expecting to see 4 digits at your end and is 5411 what you are expecting to see?

 

[1998xj8]

I can dial acod and 4 digit cdp , the nrs has route entries.. I actually see the call gets to my desk set but then hits reorder..heres the 2050pc set trace.. sorry its so long
VTN 252 0 01 27
.09:02:39 08/04/2013
VTN 252 0 01 27
KEY 0 SCR MARP ACTIVE VTN 252 0 01 27

ORIG VTN 252 0 01 27 KEY 0 SCR MARP CUST 0 DN 2222222 TYPE 2050PC
SIGNALLING ENCRYPTION: INSEC
FAR-END H.323 SIGNALLING IP: xx.23.50.11
FAR-END MEDIA ENDPOINT IP: xx.88.13.111 PORT: 5200
FAR-END VendorID: Not available
TERM NONE
TDTN 0 SLOT 0 1 PTY SLOT 0 1
DIAL DN NONE
MAIN_PM READY
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 0 17169



KEY 1 NUL IDLE
KEY 2 NUL IDLE
KEY 3 NUL IDLE
KEY 4 NUL IDLE
KEY 5 NUL IDLE
KEY 6 NUL IDLE
.09:02:39 08/04/2013
VTN 252 0 01 27
KEY 0 SCR MARP ACTIVE VTN 252 0 01 27

ORIG VTN 252 0 01 27 KEY 0 SCR MARP CUST 0 DN 2222222 TYPE 2050PC
SIGNALLING ENCRYPTION: INSEC
FAR-END H.323 SIGNALLING IP: xx.23.50.11
FAR-END MEDIA ENDPOINT IP: xx.88.13.111 PORT: 5200
FAR-END VendorID: Not available
TERM NONE
DIAL DN 5
MAIN_PM DIAL AUX_PM DNTRAN
TALKSLOT NONE
EES_DATA:
NONE
QUEU 128
CALL ID 0 17169



KEY 1 NUL IDLE
KEY 2 NUL IDLE
.09:02:41 08/04/2013
VTN 252 0 01 27
KEY 0 SCR MARP ACTIVE VTN 252 0 01 27

ORIG VTN 252 0 01 27 KEY 0 SCR MARP CUST 0 DN 2222222 TYPE 2050PC
SIGNALLING ENCRYPTION: INSEC
FAR-END H.323 SIGNALLING IP: xx.23.50.11
FAR-END MEDIA ENDPOINT IP: xx.88.13.111 PORT: 5200
FAR-END VendorID: Not available
TERM NONE
DIAL DN 541
MAIN_PM DIAL AUX_PM NARS_CALL
TALKSLOT NONE
EES_DATA:
NONE
QUEU 128
CALL ID 0 17169
AUX NARS
KEY 1 NUL IDLE
KEY 2 NUL IDLE
DCH 7 OMSG SETUP REF 00000188 CH 252 1 0 7 TOD 9:02:41
09:02:41 08/04/2013
VTN 252 0 01 27
KEY 0 SCR MARP ACTIVE VTN 252 0 01 27

ORIG VTN 252 0 01 27 KEY 0 SCR MARP CUST 0 DN 2222222 TYPE 2050PC
SIGNALLING ENCRYPTION: INSECFEAT :CRID
FEAT :CDS

FAR-END H.323 SIGNALLING IP: xx.23.50.11
FAR-END MEDIA ENDPOINT IP: xx.88.13.111 PORT: 5200
FAR-END VendorID: Not available
FEAT :NCID
PROGRESS: ORIG ADDR IS NOT ISDN
TERM VTN 252 1 00 07 VTRK IPTI RMBR 7 8 OUTGOING VOIP GW CALLCALLING #:2222222 NUM PLAN: PRIVATE/ABBREVIATED (CDP)

FAR-END SIP SIGNALLING IP: 0.0.0.0
FAR-END MEDIA ENDPOINT IP: 0.0.0.0 PORT: 0
FAR-END VendorID: Not available
MEDIA PROFILE: CODEC n/a NO-LAW PAYLOAD 1 ms VAD OFF
CALLED #:5411 NUM PLAN: PRIVATE/ABBREVIATED (CDP)
RFC2833: RXPT 101 TXPT N/A DIAL DN 5411
MAIN_PM DIAL AUX_PM COMPLETE
TALKSLOT ORIG 34 TERM 66
EES_DATA:
NONE
QUEU NONE
CALL ID 0 17169
AUX NARS

---- ISDN ISL CALL (TERM) ----
CALL REF # = 392
BEARER CAP = VOICE
HLC =
CALL STATE = 1 INIT
CALLING NO = 2222222 NUM_PLANRIVATE TON:ABBREVIATED ESN:CDP
CALLED NO = 5411 NUM_PLANRIVATE TON:ABBREVIATED ESN:CDP
DCH 7 IMSG CALLPROC REF 00000188 CH 252 1 0 7 TOD 9:02:41

DCH 7 IMSG DISC REF 00000188 CH 252 1 0 7 TOD 9:02:41
CAUSE :UNASSIGNED NUMBER

DCH 7 OMSG RELEASE REF 00000188 CH 252 1 0 7 TOD 9:02:41

DCH 7 IMSG REL COMP REF 00000188 CH 252 1 0 7 TOD 9:02:41

KEY 1 NUL IDLE
KEY 2 NUL IDLE
.09:02:41 08/04/2013
VTN 252 0 01 27
KEY 0 SCR MARP ACTIVE VTN 252 0 01 27

ORIG VTN 252 0 01 27 KEY 0 SCR MARP CUST 0 DN 2222222 TYPE 2050PC
SIGNALLING ENCRYPTION: INSEC
FAR-END H.323 SIGNALLING IP: xx.23.50.11
FAR-END MEDIA ENDPOINT IP: xx.88.13.111 PORT: 5200
FAR-END VendorID: Not available
TERM NONE
TDTN 0 SLOT 0 1 PTY SLOT 0 1
DIAL DN 5411
MAIN_PM REOR
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 0 17169

 

[bc1111]

DCH 7 IMSG DISC REF 00000188 CH 252 1 0 7 TOD 9:02:41
CAUSE :UNASSIGNED NUMBER

Check your nrs to make sure the routing for 5411 is in the end point you are going to.