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Has there been any progress on this issue. I seem to be having the same issue with an embedded hunt group mailbox on version 11.0.0.0.0 build 849.

Customer with IP Office 9.1 and 9508 phones. One user keeps messing around with the withhold number setting under features/call settings. Is there any way to disable this? Thanks.

Is it possible to block calls based on the caller ID name? IP Office v 9.0.0.0 829 My customer has this IP office system with Verizon PRI. Recently VZ has started tagging the caller ID names of suspected spam calls with "SPAM?" at the beginning of the caller ID name. Is there a way to block...

I'm really not sure, I fixed the problem by changing the user rights assignment. I had it set to a custom one set up for users.

In manager under User/button programming, there are 3 call appearances for each analog station. I don't think that's the issue.

Hello, I am installing a few Soundpoint2 phones at a customer location with an IPO running 9.1.7 software. The polycoms cannot make a second outside call after pressing the conference button. I get a slow, stuttered dial tone after pressing conference, and can call internally, but when I...

How can I allow callers to dial an extension from the general delivery mailbox. Using flash vm v2.0.10 with cics.

Client is now running 9.1.7 with embedded voicemail (from 9.0.1). VM to email works for a few days and then stops. The only way to get it working again is to reboot. I've seen many similar threads without any definite answer. I've been monitoring the log files and haven't yet been able to...

Thanks IPguru, I will try this tomorrow on site.

Telecomboy, I just literally laughed out loud at your last post. I am having this same problem with the forwarded voicemails, and this customer does use vm to email. The problem is that vm to email also tends to fail after working for about 2 days. Ugh! Can't win.

feildtech: Soon, like it could be on the next software release? joe: I would do that but they want it for any user on the system, not one specific user.

A customer on IP500 V2 9.1 with 9508 phones is wondering if there is a way that they can be notified if they are making an internal call and the user on the other end is on another call. I just replaced their old nortel MICS with this IP office, so they are used to seeing "on another call" from...

How does this show up in visual voice (i'm running embedded) as a message on a different box? Also does it still require password access to the HG box? I have deleted source numbers to force users to input passwords on login.

I am installing an IP office 500 v2 with embedded voicemail currently in Intuity mode. The customer would like to have the users password expire after 30 days as they are a bank and have strict security standards. Is there a way to enable that with this setup, or possibly another version of...

I just tried that jinxs, just like the web interface method, it pages the first time, then rings every time after. My vendor is sending me a firmware upgrade from 9.0.0.829 to 9.0.4.965, hopefully this fixes it.

yea, I understand the "muppet" mode thing at this point. This customer is a mom and pop towing company that wants things as simple as possible. I used the web interface to configure the buttons for "Auto Dial - Intercom Page." Sometimes it works, but mostly it just dials the phone. If I do...

Hello all, I'm working on my 1st IP office install, and trying to make it simple for the customer to "voice call" or as avaya calls it, auto dial intercom page. It works when I use *xx without a problems but not when I configure a button on the phone to do that, instead it rings the extension...

yup, I know about that one. no login for me. [sad] hope my support folks can hook me up.

Do you know where I can find a copy of reporting for call center that comes with the call pilot v31.10.36.22 firmware?

That is what I'm gathering, thank you.