If the defect is repeating measure the distance between marks down the page in one color and replace the corresponding item.
94 mm (3.68 in) / 50 mm (2.0 in) / 44 mm (1.75 in) - Reseat and clean the contacts of the imaging drum of the color with the streak or wrong color.
If this does not...
Beware the sales man.
You didnt mention the model of printer so he couldnt have looked it up. It may be something simple so gives the model of printer and I will be able to tell you more.
Just a suggestion. These solid inks suffer colour deteration if usage is low, less than 500 pages a week. This is an issue that may not be as obvious with brochers as with photos. full info on how to test it and purge the machine is on the website
xww.office.support.xerox.com
THE RAPID RELEASE GUIDE IN THESE TEND TO WARP OR DETERIOATE OVER TIME. ITS A FLAT GREEN PLASTIC GUIDE FOUND IN UNDER THE EXIT COVER IT POPS OUT. HAVE A LOOK AT IT, IF IT LOOKS AS IF IT HAS SEEN BETTER DAYS YOU NEED TO REPLACE IT.
MORE ON http://www.office.xerox.com/
SEARCH UNDER EXIT JAMS
On the right side of the Imaging Unit there are 4 white gears. Each gear has one silver retaining pin. The bottom one is for the black. See if this is missing. if it is then there is the problem
Configure the driver for Booklet Printing
Printers with the 2-sided printing (duplex) feature set can print a document in the form of a small book. Booklets can be created for any paper size that is supported for duplex printing. The driver automatically reduces each page image and prints two...
THIS IS A KNOWN PROBLEM ACCORDING TO XEROX BIT OF A CONFLICT ISSUE
Various problems may occur if the Fiery X12 version 1.0 or 1.1 printer drivers are being utilized when printing to a Fiery X12 running version 1.5. This problem may occur after the Fiery X12 server software has been upgraded...
DONT KNOW WHAT WILL HAPPEN BUT XEROX DONT SUPPLY FOR A REASON
I KNOW THE PRICE DIFF ($99 V $149)MEANS THAT THE EXT KIT MAKES MORE SENCE BUT EVEN WHEN PHYSICAL COMPATIBILITY IS POSSIBLE XEROX USUALLY CHIPS THE SUPPLIES TO ENSURE COMPLIANCE
ADVICE: BETTER NOT CHANCE IT NO POINT WASTING $149...
THE MESSAGE IS THERE FOR A REASON IT CAN BE CLEARED BUT SHOULD IT BE IGNORED
HAVE A LOOK AT THIS XEROX SERVICE BULLENTIN AND SEE WHAT YOU THINK
http://cpidserv.opbu.xerox.com/CPID_SB.html/S401-500/S441-450/SB442.html
Front Panel Displays
"Printer Maintenance Required"
SYMPTOM
The Phaser...
The Control Logic detected that the Paper Handling Motor is not functioning.
Check the conectors on the Drive Motor PWB. Ensure that they are correctly seated.
Please refer to the RAP associated with the error code given.
The parts that can resolve this error are:
Drive Motor PWB P/N...
http://xww.office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi
If user knows current password, it can be changed using the PhaserLink Web tool.
If the password has been lost or is unknown, Reset the NVRAM, If password still cannot be changed or network settings did not reset, the NVRAM chip (PN#...
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