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  1. cook1082

    ACIS 77200x Study Guide

    Anybody have or know of a study guide for this? Thanks
  2. cook1082

    User Rights Buttons not showing on sets.

    Found out that if you use a UR that is already pre made it has apply UR aready on but if you make a new is it off and you have to turn on. Go figure!
  3. cook1082

    User Rights Buttons not showing on sets.

    That was it! Thanks Tom.
  4. cook1082

    User Rights Buttons not showing on sets.

    Programmed user rights with buttons and now the users that are in that user rights membership the buttons are not showing on the phones plus not showing in the users buttons?
  5. cook1082

    Nortel M3724 - Incoming calls answering on mult. extensions

    Delayed ring transfer? DRT on the lines.
  6. cook1082

    CP100/150 Desktop messaging options for Win 7 and up?

    I can't remember what it was for but using the Call pilot (PBX) 5.0 desktop with the CP 150 made something work.
  7. cook1082

    Change outbound Caller ID for 911 calls on BCM 400

    If your asking if it can send both,NO.
  8. cook1082

    Incoming Calls Bypassing Nortel CallPilot 100 and Going Straight to Attendant Phone

    Like curley said if lines are assigned to app&ring on recepts phone they can't they need to be app only. The AA lines need to either be at Zero rings or 2 for Call Id to come thru. If AA is at zero rings than the recepts lines can be app&ring but when call comes in you will get half a ring...
  9. cook1082

    Call Center Question

    Reboot would log them out.
  10. cook1082

    KRS Shutdown

    Had a talk today about the KRS, how about for the CS1000 codes. This is still an active product.
  11. cook1082

    Callpilot Mini Passwords

    This is connected to an Option 11 and somehow the customer has lost both the manager and general delivery passwords. You need the GD PSWD to reset the manager. I have seen about a TAS backdoor pswd but that's it. Any help would be appreciated.
  12. cook1082

    ccr tree to transfer to guest mailbox

    The receptionist uses the F986 VM transfer the AA just try's to call a phone not MB. For dialing on AA to a MB the caller needs to add a star before the MB#. *302 then it will go directly to the MB.
  13. cook1082

    Flash problems

    Shows on compatibility chart you need 2.0 flash s/w for 7.1. & 1.7 for 3.0 and below.
  14. cook1082

    Concurrent Call Paths

    Feature 811? Call info.
  15. cook1082

    6.0 software and Call pilot 100 questions

    Yes you can press any CCR option before it tells you to press it. I have a Norstar at home with 2 lines and I get a second CLID while on a call for a couple seconds but I have appear and ring and no AA.
  16. cook1082

    Cannot cancel extension forwarding

    Like curly said check the Forward no answer. If it rings 2 times then that is the issue. F4 will forward immediately with no ring.
  17. cook1082

    Connecting remote voip sets to BCM400 across point to point data circuit

    Need IP gateway seats for the sets too. Licence!
  18. cook1082

    Bad ATA port on CICS? Can't get outside line

    Did you get it to work? Have you tried your test set and not the cordless?
  19. cook1082

    CICS Multiple DN Message Waiting Indicator

    You can add I think 2 alternate extension for that mailbox that will turn message notification the only thing is they can not already have a MB assigned to it. One MB to a phone.
  20. cook1082

    Mysterious Noise, BCM 400 3.7 PRI

    Change the prime set to none on the PRI trunk/Channels.

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