Concurrent Call Paths

Toronto, CAN

allworxguy · Feb 12, 2018

Do you have a fractioned PRI? 6 of 23?

Marv ccna

curlycord · Feb 12, 2018

We call it "channels" and "Provisioning" is what you need under Resources/Module

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Toronto, CAN

lmc13 · Feb 13, 2018

We are changing the number of calls we can receive from 23 to 6. I see under Telephony Resources that it is set to 23. How do I change it to 6? Business Element Manager will not let me change it. The number of channels needs to be changed because when dialing out the BCM50 takes the last channel (23), which will no longer exist.

curlycord · Feb 13, 2018

That is indeed called a fractional PRI

Are you un checking and it will not let you? greyed out?[ what?

You also need to go to Administration > Telephony Metrics > Trunk Module Metrics and disable as needed.

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Toronto, CAN

lmc13 · Feb 13, 2018

It is greyed out. I followed your instructions and Disabled a Channel. Should it change under Configuration - Resources - Telephony Resources?

exsmogger · Feb 13, 2018

To deprovision PRI channels go to Resources - Telephony Resources. Click on the expansion configured for a DTM-PRI. The lower frame will fill in. Click on the tab Provision Lines. Uncheck all but the first 6 channels.

Brian Cox
Georgia Telephone

lmc13 · Feb 13, 2018

Only the first 6 lines are checked. However, when we tested our new circuit outbound calls were going out on line 23.

exsmogger · Feb 13, 2018

I just read in another post that you need to disable the ports not being used. That should be under the tab for trunk port details.

Brian Cox
Georgia Telephone

exsmogger · Feb 13, 2018

I was wrong. You need to go to Administration - Telephony Metrics - Trunk Module Metrics. Highlight the DTM-PRI module, click on the B-Channels tab in the lower frame, disable all but the first 6 channels.

Brian Cox
Georgia Telephone

lmc13 · Feb 13, 2018

After disabling the channels is there a way to tell that the call is going out on line 6 and not line 23?

exsmogger · Feb 13, 2018

Launch BCM Monitor and you can watch the active lines in real time.

Brian Cox
Georgia Telephone

MikeDThePhoneGuy · Feb 14, 2018

Simpler way is to place a call, put it on hold and then pick it back up, the display will tell you the line your on.

curlycord · Feb 14, 2018

Mike this is a PRI not POTs lines.

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Toronto, CAN

cook1082 · Feb 15, 2018

Feature 811? Call info.

lmc13 · Feb 15, 2018

Feature 811 shows the line not the channel. Good thought though.

curlycord · Feb 15, 2018

exsmogger has already answered above using Monitor.

You have not updated if you managed to disable and reduce the channels.

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Toronto, CAN

lmc13 · Feb 15, 2018

I figured out how to determine the channel a call is going out on.

In the BCM Monitor go to the UIP tab.
On the left side where it says UIP Modules Toggle the button to PRI.
Make a call. Make sure the person you are calling answers.
In the left window the call will show up.
Click on + next to the item that says CALL_PROCEEDING_CC
There is an entry that say Channel Identification - B-channel #

Thank you everybody for all your help.

exsmogger · Feb 15, 2018

I have SIP trunks, so I use the Line Monitor tab.

Brian Cox
Georgia Telephone