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  1. assist24

    IPO Trunk to FreePBX

    Yeah, I do think the issue is on the FreePBX side. That seems obvious, just wondered if anyone has more specific example info on setting up FreePBX>IPO trunk. Maybe I didn't really have it right in the first place (even though it worked). I've only been able to find incomplete examples of...
  2. assist24

    IPO Trunk to FreePBX

    Hi, I've had a trunk set up between IPO and FreePBX for a little while but it's stopped working properly. I think it may be due to a recent update to the FreePBX. It was working fine for inbound and outbound calls, but now I'm unable to call from IPO to FreePBX. When I've looked at the config...
  3. assist24

    96x1 TLS and certificates

    Thanks, that finds me the cert, but how do I find the specific name I need to use? The name needs to match some specific parameters from the cert, not just WebRootCA. Also, I can only use the second method to find the file name if I delete the live file and allow auto-generation. R
  4. assist24

    Web Self Admin Recordings R10.1

    Hello, It's a different url to normal self-admin for the recordings, for example; https://192.168.42.1:8443/WebMgmtEE/selfadmin.html might be used for IPO seld-admin https://192.168.42.10:7070/WebManagement/selfadmin.html might be used for app server self-admin For IPO500 the users will use a...
  5. assist24

    96x1 TLS and certificates

    Hello, I've been working on getting TLS to work for 96x1 phones with IP0500V2. Finally working, but I'm still puzzled about the certificates and names. Something I'd been looking at after a handset firmware upgrade. Once I'd worked out that the authentication error on the handset was due to...
  6. assist24

    Coverage Path

    Assuming you do want to apply a coverage path at other times, then yes you should be able to do that. Define the coverage path you want to apply outside of those times first for example 10. Then add a new coverage time-of-day, for example 1 In the new time of day table add the original...
  7. assist24

    Polycom HDX 7000 and Avaya IPO R10.1

    Looking for some real world guidance with regard to integrating Polycom video conferencing kit with Avaya IPO. We're using an Avaya IPO500V2, R10.1. There is a conference system on site, Polycom HDX7000 with mics and speakers and we want to be able to use this for audio-only conference calls...
  8. assist24

    R8 and Virtual Licenses

    So following this logic montyzummer, I should have been OK. Although, I didn't make a call on R7 before steaming ahead with the upgrade to R8.0(18). Is that where mine has gone wrong? I know there was a known issue up to 8.0(16), but believed this was fixed in 8.0(18), so thought going...
  9. assist24

    R8 and Virtual Licenses

    Think I might have a related problem with the R8 upgrade. System bought as R7 with licences including preferred and advanced. Brought system up, applied licences and all looked fine as an R7 system. Then immediately upgraded to R8. This was same day, so no question of being done within the...
  10. assist24

    Force on-net

    yeah, couldn't rely on any kind of user interpretation. They could use the internal directory, but that's too much effort. It needs to be a solution that is entirely seamless to the user. In fairness to them, it's a pretty complicated business, and even though I'm asking to force calls on-net...
  11. assist24

    Force on-net

    thread1329-1632406 Hello, I'm looking into capability to force on-net, but internal (same PBX), rather than to an external destination. The business uses hundreds of DDIs and non-geos, and staff don't always know which are ours and which aren't, so it's not unusual for calls to be placed to...
  12. assist24

    ContactStore - Failed to compress

    Mine are still on the same server but on separate partitions. Vmpro and ccr on e: and cs on f:. Ccr database on the data partition d:. Let's see what happens when I install one-x!
  13. assist24

    ContactStore - Failed to compress

    All sorts of things have since gone wrong and and I've had to rebuild the server. Even after that I was getting the same problem, but then realised that I hadn't installed the verified recordings patch. Didn't think it was essential, I was wrong! As soon as this was installed, sorted! And...
  14. assist24

    ContactStore - Failed to compress

    Hello, I'm getting this error coming up on CS 7.8.16, after re-installing it on a new partition. Was working fine with VMPro8, but needed to move to new partition. Since moving, it's coming up with this error and literally generated millions of xml files. The error log shows...
  15. assist24

    Ringing stops on ATM calls

    Just discovered that hunt group announcements were switched on for this group, but no announcements recorded. Thought that might be the issue. Switched off announcements and worked OK. Added announcements, and switched them back on, and now get ringing up to 1st announcement, then 1st...
  16. assist24

    Ringing stops on ATM calls

    Just upgraded to 7.0.23 and found that when callers ring in, they hear a couple of bursts of ringing then the line goes silent. On testing this I've found that although the line goes silent for the caller, it is continuing to ring on IPO (all the phones in the hunt group keep ringing), and...
  17. assist24

    Orbtalk

    Sorted (I think). I wasn't entering the ITSP ip address, assuming it would resolve properly. It was showing against the resolved address in system status, but apparently not actually working. Once I transposed the resolved address to the ITSP ip address, worked OK........... for now anyway!
  18. assist24

    Orbtalk

    I've been using an Orbtalk PAYG SIP service for a few years, linked to a Linksys PAP, but would like to use this by administering directly onto Avaya IP Office (V6). I already have other SIP trunk services set up on IPO. Can't get it to work today for either inbound or outbound, although I did...
  19. assist24

    Incoming CLI with SIP

    No need, I've found just swapping the patch leads over for these two extensions does the job! Got them the wrong way around when I connected the box back up. %-)
  20. assist24

    Incoming CLI with SIP

    ...............probably easy to guess how to fix the latest little problem.... Donkey!

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