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In case you're not sure how to print the TNB, do this (if using a terminal program, turn on capture now. If using a printer, make sure it has lots of paper): >LD 20 PT0000 REQ: PRT TYPE: TNB TN <cr> <cr> mean press [Enter] CDEN <cr> CUST 0 usually customer 0 DATE <cr> PAGE <cr>...

Maybe I'm missing the point here. Why have voicemail at all if not to take messages when you're not there, after-hours included? Does the receptionist answer his calls during the day if he's out? Does he use his voicemail at all? If pushing "Forward" is too complicated for him, set FDN and...

Can you set the number of days to retain messages in this mailbox to 1 day and have the system delete them automatically? Then tomorrow you can manually delete the few remaining messages and change the mailbox to announcement-only. Steve Harmon Greenfield, Indiana

If you're going to do a lot of remote work you'll probably want to ump Diaperterm and get a real terminal program. I know HT is convenient because it's there, but it's absolutely the worst terminal program I've ever used, and I've used a lot of them in the last 25 years. As you've probably...

I get this for the BUG error: BUG4231 Procedure SETLAMPSTATE, PASSED. SSDKEY is greater than 2009, 2112, or 2018 last key. It sounds like you haven't OUTed the original 3903 TN and rebuilt it as a 3904. Steve Harmon Greenfield, Indiana

Ground start/Loop Start mismatch? Answer Supervision problems? Steve Harmon Greenfield, Indiana

Something else not mentioned but extremely important is good grounding. Steve Harmon Greenfield, Indiana

dcalcano, the INFO: prompt lets you type a short comment. When you press Enter, the R> prompt appears. This means the systems is waiting for you to start the Xmodem download - you have about 30 seconds to start it or the xbk will abort. Steve Harmon Greenfield, Indiana

Refire, your customer almost certainly will need a call accounting program to make much sense of the CDR output. I'm not going to get into a "My call accounting program is better than yours" contest, it really depends on what the customer wants and how much they want to pay for it. Do a search...

M1PBXtech, it's part of the TGML. There's a link to TGML help when you click the Preview button. [Q U O T E] and [/ Q U O T E] remove the spaces [C O D E] and [/ C O D E] Steve Harmon Greenfield, Indiana

FYI you can install software as Administrator while logged in under the user's account by pressing the left shift button while right-clicking the mouse on a program to be installed. This adds an option to the popup menu of "Run As..." to let you run the install program (or other software) as...

Since KBA 1 is assigned, KEYs 32 to 53 are available. You can have two KBAs (22 KEYs each) on a 3904, so a second KBA would give you KEYs 54 to 75. Steve Harmon Greenfield, Indiana

Thanks Dougo and Gene. This switch has been clean for a long time, and now it's <gasp> dirty - oh the shame of it all... I guess nobody but me will see it but if they do, I gave the executives new 3904's this week, coil cords and all - that's gotta give me some brownie points. :-) Steve...

11C with 25.40B... Question #1: I've been getting to following error several times a day for a couple weeks: ERR9032 1 18 11:19:46 20/07/2006 ERR9032 tn Channel is put in lockout state. Severity: Minor SBC doesn't think it's a big problem, but I don't like errors, especially unexplainable...

My wife (a computer tech too) appreciated the speculum. I know I'll have to get me a copy of the utilities so I can GoBackToBed. :-) Steve Harmon Greenfield, Indiana

Gene, you're terrible! Crisco Certified! <still chuckling...> Steve Harmon Greenfield, Indiana

On the 11C you can also enable everything that's disabled in a cabinet by typing ENLS x (where x is the cabinet number starting at 0). Steve Harmon Greenfield, Indiana

Change CLS HTA to allow HUNT. Steve Harmon Greenfield, Indiana

That did the trick - thanks. Steve Harmon Greenfield, Indiana

Thanks vztech, but when I type the upgrade command in ld 143 I always get a CCBR007 must use card 0 port 0 for the UPGRADE command It doesn't matter which PCMCIA slot I have the card in or whether I'm logged in with the level 1 or level 2 password. Option 11C 25.40B Steve Harmon Greenfield...