Option 11 Remote Access

[eabeukes]

Hi All

I have learned quite a bit from these forums by browsing, but the one thing I cannot find any info on is Remote Dial settings. ie What terminal settings do I use in HyperTerm? Do I need extra settings on my modem when dialling? What other options do I have besides modem?

And something that I WILL get flak for: is there a GUI of any form?!

Cheers!

 

[srmega41]

No GUI for dial in, only a product like OTM will give you that. On the front of the SSC card (assuming this is a newer system) there are dip switch settings for the modem speed. This only relates to TTY 0, the other two are set in software.

The use 8N1 for your connection. Modem should be set up to auto answer.

Hope this helps,

Scott M.

 

[acewarlock]

And that is only if TTY 0 PORT 0 is connected to a modem. some places don't put a modem on PORT 0

 

[eabeukes]

Thanks for the answers!

I think this is an older system, as the only DIP's are on the PRI card..!

There seems to be an BT box plugged it which I assume is the modem. I can connect, but all I get is gibbersih when I type anything on the HyperTerm screen..

Any idea's?

 

[acewarlock]

Try different speeds, but normally I find most are set to 9600, 8, none, 1

 

[tekice]

are you trying to log in via the bt modem???
if so it has a secure entry...not genrally available, may need to attach a modem to another port and try and gain access via this method, the bt modem is their way of monitoring your switch.

 

[Firebird Scrambler]

What type of Modem are you trying to use?. I've done a FAQ on the 56k External robotic ones.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[eabeukes]

Hi all

I am sure I am dialling onto the modem that the installers setup. Its a BT modem simply because it hangs off a seperate digital line. There is an old 56k USR next to the cabinet, but it's not plugged in. The number I was given to dial is ( as far as I am aware) the same number they used to programme the system.

I am trying to get in as we have loads of problems, and the installers want £300 before even looking at it remotely. And they have refused to give me any more information on the whole setup (some payment issues were cited - happened before my time..)

 

[acewarlock]

Hookup the old modem to an analog phone port and connect it to the PBX VIA port 0. unhook the other BT modem.

 

[Firebird Scrambler]

Who actually maintains your PABX?. BT (as part of their maintce service) provide for your company, a independant land line & a Modem for remote mntce / configuration work. The type of modem used for the older systems, is usually a BT 2 (1200 / 2400) or a BT+ 9600) modem. Both types are Silver.
As you would expect, the system used is very secure with all major passwords scrambled on a regular basis. For the Option 11 systems, TTY 0 is normally used by BT.
As you have access to a US Robotics modem, then you should be able to link it up to TTY 1 (TTY 2 is normally used for CDR). Use a spare analogue extn port & DDI number to connect to your own Modem. If you have any more questions, then please contact me.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[phuzzy42]

If you're going to do a lot of remote work you'll probably want to ump Diaperterm and get a real terminal program. I know HT is convenient because it's there, but it's absolutely the worst terminal program I've ever used, and I've used a lot of them in the last 25 years.

As you've probably noticed, many people use ProComm because of its scripting ability. ZOC is another good term program with scripting but you'll find a lot of useful scripts (and help) here for ProComm if you can find a copy.

Steve Harmon
Greenfield, Indiana