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Hi Thanks for you reply... Showing 0% load in powerchute, no load lights lit on the UPS itself. Everything else works in powerchute... I think I'm looking at a faulty UPS perhaps. Thanks

Yes, connection seems fine, test and calibration both appear to work, just showing 0% load... Strange...

Hi... Just a niggle thing. Have a Smart UPS 700 powering my server and switch. Showing no load on the UPS itself or via the powerchute software... any ideas. Thanks IA

We have this one set up and it works a treat. Would like to be able to over-ride this call bar with a PIN number or something similar...

We had a problem with SMC switches where the TFTP traffic caused the port on the switch to freeze... power cycling the switch cleared the frozen port but we ended up cascading a 4 port hub onto the switch for the VM server and the PBX.... Dunno if it's related but worth a go??

Hi, We have a client who wants to use voice recording and NOT have the messages left in the huntgroup mailbox. We have set this up before using the e-mail forwarding option. However this client does not have an e-mail system in place. Any suggestions or workarounds. Was thinking something along...

Thanks, will have a tinker with that... J

Thanks, now I understand. As we have it at the moment there is no out of service group set. Callers out of hours get the vmlite OOS message, which is fine. How can I create a shortcode to enable them to allow calls through when they feel like taking them outside the hours set in the time...

Hi, thanks for that. Most of the systems we support have a shortcode setup that allows them to set their main huntgroups out of service when ever they want too, for early finishes and training days etc. And another shortcode to return the huntgroup to in-service. Works fine for all the rest and...

Looks like the guy who builds our vm servers may have been copying the wrong CD to the server... Contents show Admin CD v1.2... don't sound right to me....

Thanks for that... Problem we have is that we need to use a time profile, but they want short codes to overide the time profile, for instance on the occaasional Saturday they want to take calls. I assumed a shortcode ClearHuntgroupOutOfService, would do this... works a treat on our test system...

We have an IP403 system with an analog 16 unit attached. The time profile we have setup works ok but, a shortcode set up to set the huntgroup out of service does not work. Shortcodes work OK on our test system. Also noticed when out of hours, a fresh look at the config shows the huntgroup still...

How does this work? Not something we use ourselves but one of our clients is having problems with their IP403 system, as their users may log on to more than one PC. Looks like the phone manager settings are stored in the users roaming profile, anyway to stop this? Thanks in advance.

Just got this working on our IP 403... Service has to be run under the logged in account on the VM PC.. and in VM Pro Administration->Preferences->MAPI tab... you have to enter the name and password for the outlook profile.... hope this helps ;o)

Glohamar... found my answer...thanks..

I'm having similar issues. Pocket PC newbie... Trying to use VNC viewer... using USB sync... can't find a way to change IPAQ address from 192.168.55.101... so reconfigured my LAN to the same range... When pinging my server by name it gets resolved but the ping request times out... any ideas /...

Thanks for the reply, I'm a little green with this, could you give me a little more detail... At the moment we have 9 channels in outgoing and voice, line group number is 5... Do I reduce the number of channels here and create a new line group... Can see how to specify which line group the LCR...

Hi, have an IP403 based system connected to ISDN 30, using the minimum 8 channels... user is wanting to restrict 2 of these channels to outgoing calls so there will always be the ability to dial out, regardless of number of calls coming in... Is this configurable or a job for their telco...

Hi, I have a Fujitsu scanner... The software supplied with this will do what you want.. It's called ScandAll2001 and it's free on Fujitsus web site... look for software downloads for one of the scanners (fi4120cu)

Thanks for replies... We have 2 users who don't want queuing enabled at all, and the other want small queues... What we need is callers to get an engaged tone when the queue is full and all the HG exts are busy... Endstop: Same result using assisted transfer and the straight transfer.. .call...