Thanks for the reply but Telco call forwarding will not do because they have 8 incoming lines, and he only wants his calls to go to him.
The lines are part of a (1-800)hunt group
you will find what you need in group programing in the call center, your agents belong to a group and there was a transfer number assigned to that group.
if you go to the ccr tree you will find that the transfer DN for one of the paths is 236, you have to change it with the number that is...
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