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The analog module was bad, the adjacent card was not in use, So we replaced modules, the thing that led us to believe the module was bad was that when you disconnect the fiber connection you can see a red light in the fiber connection, on a good card an nothing on a bad one.Thank you all for...

Analog station module is blinking (MOX8A). We have several fax machine on ports 601-608 that are making clicking sounds. Checked the SM under maintenance but show's unequipt. The ASm is hooked up via fiber to a 7 port module. Is it possible to loose the configuration of a ASM or does it sound...

Put the DDL key on attendant and put a 2616 dn on do not disturb at the attendant. Works good for internal lines and external lines coming in ,but There are other scr lines on that 2616 dn and are still ringing in to the phone. Am not supposed to have other scr lines on a phone or is there a cls...

Thanks norstarguy, that is exactly what i needed to know. I remember seeing something about a line option when I entered the f9** to program the 10 digit password. I will try the line assigned to that dn number, as soon as I can. Thanks to all.

Are there any special instruction for programming a dn to accept a fastrad to dial into the rad unit instead of a direct connection. The only thing that i can come up with is that it needs to auto answer and needs to be an unsupervised line.

Thank you all, they had the do not disturb enabled

Thank you all it just went in, when back and changed the password with a 10 digit number and i am in. I also left it over lunch maybe it just needed time.

Everything is correct eccept for the fact that i can not connect to the rad, ivalid password

I have nru ver10, but am having dificulty getting the rad unit to take the feat9**. I enter a new password and even accepts when i change it. But when i go to the laptop and try to connect to the rad unit is says wsrong password.

I have recently purchased a fast rad ,but did not find any info on the password, need to manually set the password. Where and how on set programming is this done. tried to do a f9** in rad admin and set the password, but did not seem to work. The rad unit is pluged in and, I am connecting...

The system is mics unit with startalk voice mail. The phones are not programed to have a role over or 2nd line. If line is busy it should go to VM. When phone is in use it just rings and rings. When phone is not busy VM picks up fine after 3 rings.

Sorry, I think faster than i can type. The voice mail is not picking up after 3 rings, while on the phone. Works fine when the phone is not on an active call.

I have a problem with a phone not picking up after 3 rings while on the phone. phone and mail box have both been recreated. Any suggestions. They say it sometimes works and sometimes it does not.

Global knowleged has hot classes, these classes are the same but discounted classes that they throw out every 5 or 6 class.

Was there a solution to this problem, because i am having the exact problem with an option 11r. Will not call foward externally when calling an internal fowarded dn from an external number. Will only call foward externally from an internal number.

Chocktaw how are you, I have recently been to the GK 0224 class it was very helpful. We have an option 11r and needed to install an option 11c a newer version, So it was pretty critical that we knew what we had versus what we needed. The class will explain the installation of hardware and...

I think you also need xfa in the ls

If your serious about backing up your voice mail, shut down your voice mail and pull the hard drive from the unit and ghost it to a similiar hard drive, then you will have a software and hardware backup.

We have had our pbx for about 9 years, I recently made a copy about 2 weeks ago, talk about hanging by a thread, this is the first one that i know of. Trying to convince coorperate to invest a little on schools, 224c class helped me install another pbx, at another location, but i feel I need...

I rebooted the pbx and that fixed it. Thanks