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Putting 0 in the specific tab works fine but if i have a seperate auto att for a different department i will need to send the calls to a different extension

111 is a system extension assigned to a phone,,,i have 0 as a shortcode that dials exte 111 (Receptionist) that works internally. The auto att pronpts the caller to press 0 to reach the receptionist i have the menu choice 0 in the auto att pointing to a transfwer block or cell That bloc is set...

Voice mail pro auto att menu,,,give callers opt to 0 out to got to a specific extension,,,have 0 pointing to a transfer cell, transfer cell points at ext 111 but when i press 0 it hangs up on me.

Thanks,,, I used the leave option in vm pro,,,works perfect,,,

How can i make a incoming did forward no answer to an auto att. Incoming call comes in, rings at the reception phone, if reception does not answer i want it to go to auto att. IP Office 8.0 (44) Voice mail pro

yes both ways

Yes

I performed a keycode upgrade on a 81c to convert to cs1000 and added a sig server, the keycode sheet reflects the system as being a cs1000 but in the system it still shows as being an 81c. After installing the sig server software and accessing element manager the web page shows Unknown call...

i am trying to pass DTMF over SIP to a 3rd party decice. I dial the device but once connected i can not press buttons to navigate. Any thoughts

Figured it out,,,,need to define businesws name in order to pass the name. Thanks

How do i get the name display to pass over SIP trunks,,,,now i only see H5300 when i call from the bcm to the cs1K In ip trunk settings,,,send name display is checked the target lines have caller id set checked the set has a name the set has a private oli the sip route is private.

is 90 the highes after applying the SRG keycode? Is there a doc to support that so i may review?

How many phones can be registered through an srg 50 back to cs1k?

I have a 4 port Nam,,the ports reside on 301, 302, 303,304, When a caller hits port 303 they get a fast busy,,,when i disable the port my 3rd call hits 304,,,is there a way to reassign the port?

when i navigate to the NETWORK INTERFACE tab through element manager the information is not displayed,,,i am trying to view the settings for lan 1,,,the page does not populate.

if it is a 3.7 system then you should not be using anything higher than 1.4,,,old version dot com,,,,,or the user name and pw you have was created and not given all admin rights.

in order for a did to ring at a phone you must program the target lines public recieved digits,,,,,did 555-1212,,,telco sends 4 digits,,,go to lines target lines,,,choose an unassigned target line,,say 241,,,,find the field for public recieved digits,,,enter 1212,,,go to assigned DN's,,,enter 3237.

wHEN DIALING OUT THROUGH AN ATA2,,,,ALL DIGITS DO NOT PASS OR SOMETIMES IT PUSHES OUT DOUBLE DIGITS EXAMPLE I DIAL 912127773456 I SEE THE MONITOR PUSH OUT 1121227 THEN GOES BUSY i VARIES FROM CALL TO CALL, MOST CALLS FAIL I CAN CALL INTERENAL WITHOUT ANY PROBLEM

Thanks

you can not dial out of your mailbox,,,,you can set up a personal target att within the mailbox,,,,you can direct the caller to dial 0 and you can pre determine where it goes.