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Do I need the NBA license to see if a phone local on my system is in send all calls? I can see when someone is busy, but not in SAC. I am not using any integration with an outside server.

So I figured it out... You may not accept a new call when a held call recalls back to you... This is why i was getting the issue after 2, 3, 4 calls. It depended on how fast i called in. It follows the hold recall in consol permissions. I screwed up on the blf, i put 1200 in the attd form...

I am new to OSPC and I am having some major issues. My issue is when calls come in and I put them on hold, I cannot take any more calls until I drop all of my held calls. For example, I have 4 calls on hold and none that I am currently speaking to. If a new call comes in, it automatically...

I have 2 that I always tell I was working by Indianapolis and got a call for static on a phone. Nice 2 hour drive from home. Get there and its a bad handset cord. Put a new one on and all is good. 2 days later I get another ticket for static on a different phone... Some one grabbed the old...

I pulled this from another post a while back. Create a short code like *90*N# N"; Msgs=0" Display Msg 0 Space between ; and M This will turn the light off.

I also have a small office (4.0.7) getting the Service command failed. Cause (Error code -2) I got the error once on my laptop (win 2000) but was able to get in after a reboot of the small office. I left site and of course it returned after I left. The customer is using a xp machine and can...

you could create a short code like: *90*N# N"; Msgs=0" Display Msg 0 to turn off light and *91*N# N"; Msgs=1" Display Msg 0 to turn on light You can also put this on a button for a specific user.

Is there only 1 PRI on the system? If more than one, you have to turn the clocking off on the second. Is the internal csu off? Try to get a monitor trace to see what is happening when the system locks up.

Are you using the 4 pair cable between the phone and the power supply? Pins 7 and 8 carry power to the phone. A single pair cable can be used between the wall and the power supply.

I am using intuity mode. I know I can "hide" the prompts, but you know some kid will start hitting buttons. I was also trying to think of a good way to just reset the box after every person checks out with out having to go into the folder and manually do it.

Has anyone set up a VM Pro in a Hotel environment? I am installing a IPO in a location that has a few rooms that they would like voicemail turned on. I am not sure how to “lock” the mailboxes down. I don’t want them to be able to change greeting, password, etc… The only thing I came up with...

Yes, look here http://www.tek-tips.com/faqs.cfm?fid=5284 or click on FAQs and select Voicemail email basic SMTP config, NO exchange

Make sure you have "allow analog trunk to trunk connect" ticked under lines. (if using analog lines) I had a similiar issue where it worked internal until I ticked this.

I did some searching. Found if you go to the ADMIN4_0_5 folder, open Data1 Cabinet File, find the call status Application in there. (sort by type, should be first Application) That one works after you extract it.

You do not need to upgrade thru the gateway. When you first started the phone it probably asked you to build a site. Just leave that one phone connected and your pc to a POE switch. Change the IP on your PC to match network of the phone. Start the upgrade wiz from avaya downloads. It should...

I prog my system via csv files at 3.1.65 before I upgrade to 3.2. I played around and could not get the 3.2 to work right with csv files. I prog 90% of my system with csv, saves a lot of time. Just remember after importing to change your password or it will come out as qttbord instead of...

I used a PCMCIA adapter with a smart media card and it worked fine. I also tried an adapter with a compact flash card and it did not work. I think it matters on how the memory card is formated. The nortel tool works fine as well and does come with some good directions.

You don't have to remove the battery, just flip the board over and short out the 2 pins for about 30 seconds. This will default the RAD.

Take a look at FaxFinder by MultiTech. It works off of an open analog port. You can buid an incomming call route to a short code. Shortcode will dial analog port and tag it with a number. The number tagged is assotiated with an e-mail address in the FaxFinder. The FaxFinder sends an email...