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If you have a buttons programmed for each extension, pressing the extension button twice will pickup the park or hold reminder.

I've a situation that probably has been encountered by others as well. We are using contact closure to control door lock with buzzer. The issue arises when two or more employees press the button at the same time, which turns the closure back off. We have had training after training to teach...

Just from my past experience, it might be worth mentioning to your users that once they are finished reviewing calls they need to press the CID button again to turn the feature off. I can't tell you how many complaints I have received about phones "not working properly" when all they need to do...

1. What kind of radios are you talking about? Commercial? FRS? GMRS? 2. Are you wanting to duplicate existing overhead pages? Or are the radios going to be a separate/the only source of paging? Point to consider: when you start mixing telephone and radio, you get into FCC rules that...

I did change the ringtone and of course it has its own button, but some people are just technologically illiterate I guess. I have 3 employees that still don't recognize the difference between an internal, outside, or transferred call (after multiple training sessions). They will look at the...

...CO port so it will display on all the phones with that looped CO line? At first I thought it may be due to having a single pair cord used in the loop around, but I switched it to a CAT5 and didn't help. I *assume* this is a limitation of the R7? If that's the case, any thoughts on a work...

Also... I'm sure you've already mentioned this to your customer, but consider that if you are transferring outside callers to an ext. with RCF...obviously it will take up an additional CO line. In a system with only a few CO lines, this could cause a problem as it did for me - NO free lines...

YES it does work... and you don't have to have the phone plugged in. I use several non-existent extensions that don't even have ports at the switch. As Mike said, when the power goes out, you will have to reactivate the call forward for each of those extensions. Also, I have setup (under...

You might want to check the battery on the unit and replace with fresh ones. Also check if you have a Remote Access Card. If you do, you can backup your programming to the card in case it does get reset again.

Try dialing 9 and see if you get an outside line. It's possible the config may have been reset to factory defaults. Can you receive any incoming calls?

AT&T offers this in the Southeast US. I think it's termed "Three-Way Calling with Transfer".

Going to try to pick up an adapter today to download it. Apparently I also have a bad Remote Access card.. as it would never connect. I'll post config as soon as I have it. Thanks!

The new config didn't solve the problem. Another call today went directly to AA without ever ringing elsewhere. Could it be a bad processor?

Just double checked it now - only 78 and 79. I'm in the process of re-building a new config under PC Admin and will upload that to see if it helps. Much easier than via the phone!

4 lines, PVM PC Card (large). It's definitely being answered by the AA message and not a mailbox. As for which line and other calls in progress, not sure since the callers don't always tell us the same day it happens. Occasionally the caller has remained on the line long enough for it to ring...

Hi all. I'm working with a PACS R7.0 91E. Customer wishes to NOT use AA during the day unless call goes unanswered, so... I've programmed the VMS Hunt Delay to 2 rings in Night mode/6 day mode. Everything works as it should, except occasionally during day mode, random calls will go directly...

Caller ID masking is the best solution in my opinion, but AT&T wouldn't do it for me, either. CenturyTel did, after explaining to them what I was talking about..lol Since you don't use that line for incoming calls anyway, try forwarding that line to your main number via your telco's call...

Aside from having a heavy-duty UPS, I like to have a "Plan B" wiring scheme. In my case, ext. 10/11 aren't the first phones we'd need in an power failure. Wire a phone jack for each CO line near your system board. Then when the need arises, you can unplug appropriate extensions from the...

Have you considered a cordless handset? Depending on how far the guard shack is from the main processor, it might be a good alternative.

To further describe the issue, it seems to happen more frequently after transferring a call to an ext that has RCF enabled. As process of elimination, I noticed that the unused extensions we're using for RCF did not have privacy enabled, so I enabled that for those extensions. So far, after...