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Thanks for the reply. 1. We use VNC to access this server, (wondering if disabling RDP?) 2. Problem started on SU07 3. Patched to SU09 problem continues Avaya CallPilot engineer wants us to reallocate DSP resources. Doing that Sunday morning so I'll see. Again thanks for the response

Did you ever get this resolved. I am having a similar issue with ports setup as IVR. Was working fine for 6 months then after a reboot getting the same "Failed to answer the call. rc=57205, TAPI or CTMS rc=-2147483576, # attempt 6". Patched to latest and reinstalled language prompts.

I have a problem that I haven't seen before. Site is CS1000M/MG Rls 5.5. CallPilot is version 5. Multiple PRI from LEC. A Verizon Wireless cell phone forwards to a DID that ends up in CallPilot Mailbox. Apparently Verizon Wireless is sending the cell phones ANI as the Calling Party Number. We...

I have a customer that uses desktop client. Until recently multiple users on one PC shared a common profile. Policy change has dictated that each user must signon with their own user ID. Now when a new user signs on and opens their Outlook I don't get the Callpilot login unless I run repair or...

I don't know if you resolved this but I read a note somewhere concerning this. Try changing "Send Called/Busy/Connected Number: y" to n. Just a thought.

The LEC is working on that angle but they are using an AudioCodes gateway that they say won't handle groung start.

I have a Option 51 running Rls 21. Customer changed LEC and they are supplying loop start off of an AudioCodes gateway. I know that ground start trunks are the supported type and I found two knowledge base articles that show loop start are not suppported for disconnect supervision. The trunks...

That was it. Thanks for the tip.

Here is cdr part of cdb CDR_DATA CDR YES IMPH NO OMPH NO AXID NO TRCR NO CDPR NO ECDR YES BDI NO PORT 2 BCAP NO CHLN 0 FCAF NO TYPE RDB CUST 00 DMOD ROUT 9 DES TKTP COT NPID_TBL_NUM 0 PRIV NO SAT NO RCLS EXT VTRK NO NODE DTRK NO...

I have an Option 11 that I have "front ended" with another switch. I have a trunk route that is two T1's connecting the two switches. The option 11 has analog trunks in another route that all outbound traffic is routed on. When a station on the 11 dials an extension in the other switch it is...

In this case, using another dn on key 1, the "roll" of the call is controled by "LHK" (last hunt key) in conjunction with "HUNT". If hunt is a valid DN (and CLS=HTA) then a call will roll to the next key up until it hits the "LHK". If LHK is 0 then it doesn't hunt up any keys and hunts to the...

You're implying that this did work before, is that correct? From the same station? Were any changes made to toll restrictions, NCOS, etc. on that phone since the problem started? Any trunk to trunk restrictions added? I'm not sure how you are making outside calls without dialing '9' or another...

My first thought is that the key should be programmed as key "14 CFW 12 1888xxxxxxx".

I used phantom TN's and default call forward. Here is a brief description. If you need more info let me know. If you prt the cfn in ld22 you should see something like the following under CEQU: SUPL 000 004 008 012 016 032 036 040...