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  1. BaccyNet

    Hp LaserJet P3015 not receiving command from computer (hope this is the right for my problem)

    Is it a network-capable one? Did you run any 'securing' tool on it? (the P3015N's we use here have a security wizard which can, if selected, turn off USB ports and suchlike) Otherwise it sounds like the formatter board has had it. Does Windows actually detect it when it is plugged in?
  2. BaccyNet

    NTFS Permissions Help needed.

    Hi there! I take it that when you set the group to deny, you also set the rest of the read permissions? Otherwise they will not have permissions to read the directory in the first place. S
  3. BaccyNet

    Office 2010 will not automatically activate with KMS

    The auto-finding of the KMS server is done through Active Directory. I can't remember off the top of my head what the entry should be but a quick google should bring it up. If you have more than one KMS server you also have to manually enter that into AD. Can't say I've done this with 2008, but...
  4. BaccyNet

    Move Extension + VM as second line

    Thanks for that. I setup a multicall on the 5212 and an MWI and both seem to be working well. Thanks again!
  5. BaccyNet

    Move Extension + VM as second line

    Thanks for the quick reply! We still want to be able to answer the calls to that extension. The 5215 handset is going to be retired once this setup has been made so setting the phone to always re-route isnt really an option I'm afraid. Thanks Steve
  6. BaccyNet

    Move Extension + VM as second line

    Hi All! I have two phones (one 5215 and one 5212) Both currently have voicemail boxes and seperate extensions. The user of the 5215 is leaving us so the management want their phone to appear as a button on the 5212 along with their voicemail. I can create the line key which shows when it is...
  7. BaccyNet

    Mitel 3300, export call information

    @Supernova99 - That software is free use, there is no requirement to pay for it (although donations are accepted by the author for those that like it)
  8. BaccyNet

    upgrade of Citrix License Server

    Be aware that you will also need to install the latest service rollup otherwise your app servers wont take logons. Learnt that the hard way!
  9. BaccyNet

    Mitel and DHCP via W2003 Server

    On our Win 2003 DHCP we had to add the option 130 (IP Phone DHCP Server) with the value of MITEL IP PHONE The value must be in upercase. May or may not work for you. Steve
  10. BaccyNet

    ICP 3300 Call logging

    You may have the Real-time SMDR options enabled.In the web admin go to System Administration > System Options > SMDR Assignment and check if SMDR Real Time Reporting is set. Not sure if that is the problem but it cant hurt to check :)
  11. BaccyNet

    ICP 3300 Call logging

    I know this thread is old and apologies for bringing it back. I was looking for a free call logging system a while back (we are a high school with very limited funds) so in the end I set about writing my own. If anyone would like to try it, its available at www.stevenbaxter.co.uk (no its not...
  12. BaccyNet

    Two Extension No's, Single Handset

    Thanks for the replies! Just being able to get the two extension numbers onto one handset seems to have satisfied what the user wants, they've now decided against forwarding to mobile (thank goodness!!) Much appreciated, its friendly knowledgable people like yourselves that keep me comming...
  13. BaccyNet

    Two Extension No's, Single Handset

    Hi all! Hopefully someone can help me with this (or even just let me know if it is possible!) I have a user that has an internal extension (1062) This is mapped to a 5215 handset with voicemail. The extension is not accessable from the outside world so they have requested a DDI number (1162)...
  14. BaccyNet

    Access Voicemail from different handset

    I would have thought this depends on what voicemail system your running. Also what switch version? Will this be a regular thing or is it just a whenever its needed?
  15. BaccyNet

    Free SMDR Tool

    I tried finding something like this a while ago but couldnt so in the end I wrote my own. Essentially it is a simple telnet program that gathers the data into a MySQL database. Then at night a second program runs that converts the line put in from the first program into something useful. I have...
  16. BaccyNet

    Fax Issues

    We seem to have fixed the problem by changing the fax machine for an older Canon that a supplier had. I changed all the settings back to match the other fax we have onsite and we still have the issue with the Samsung. Unfortunatly for now, we're just going to buy a different fax machine for...
  17. BaccyNet

    Fax Issues

    I've googled for the manual and got one but this also does not have anything in it to do with regional settings. :(
  18. BaccyNet

    Fax Issues

    Incoming faxes do work on both machines. Also yes I have remebered to enter the outside line digit (9). The fax machine dials the number and bleeps twice (once then a delay then again) but then sits there saying send until it times out. Thanks for the reply!
  19. BaccyNet

    Fax Issues

    This might be me being really stupid but I can only change the language on the fax, not any regional settings. The only options it gives me are: English (set) German French Italian Spanish Portuguese Dutch Unfortunatly I have thrown the manual away a while ago so if it does have an additional...
  20. BaccyNet

    Fax Issues

    I can find any regional settings on the fax, just a language selection. I have changed the Ring Frequency to 50hz, still no change.

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